Call Center Executive

5 days ago


PimpriChinchwad, Maharashtra, India growever logisticspvtltd Full time ₹ 1,80,000 - ₹ 2,20,000 per year

Answering customer inquiries, providing detailed product/service information, and troubleshooting problems. Order & Account Management: Processing orders, taking payments, issuing refunds, and updating customer account information. Complaint Resolution: Handling customer complaints and working towards timely resolutions, escalating complex issues when necessary. Communication: Engaging with customers through various channels, including phone, email, and live chat. Documentation: Maintaining accurate and detailed records of all customer interactions and issues within the CRM system.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18, ₹22,000.00 per month

Work Location: In person


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