Receptionist
2 days ago
A receptionist's job description involves managing front-office operations, including greeting visitors, answering and directing phone calls, and providing administrative support. Key responsibilities include handling correspondence, scheduling appointments, managing inquiries, and maintaining a welcoming office environment. Essential skills are strong communication, customer service, multitasking, and computer proficiency, particularly with Microsoft Office. Core responsibilities
- Guest and visitor management: Greet and assist visitors, sign them in, and issue visitor badges.
- Communication: Answer, screen, and direct phone calls to the appropriate personnel.
- Administrative support: Handle incoming and outgoing mail, manage correspondence, and perform general clerical duties.
- Scheduling: Manage appointments, meetings, and calendars.
- Office upkeep: Maintain a clean and organized reception area, and ensure office supplies are stocked.
Required skills and qualifications
- Communication: Excellent verbal and written communication skills are crucial for interacting with clients, visitors, and staff.
- Customer Service: A customer-service orientation is essential for creating a positive first impression.
- Technical Proficiency: Familiarity with office equipment, such as multi-line phone systems, and software like Microsoft Office (Word, Outlook).
- Multitasking: The ability to handle multiple tasks simultaneously, such as answering phones while greeting a visitor.
- Organization: Strong organizational skills and attention to detail to manage records and administrative tasks effectively.
- Problem-solving: The ability to resolve issues and answer guest or employee questions efficiently.
- Professionalism: A friendly, courteous, and professional demeanor is key to representing the company well.
Example job title variations
- Receptionist / Front Office Executive
- Front Desk Receptionist
- Receptionist and Telephone Operator
- Receptionist cum Admin
Job Type: Full-time
Pay: ₹20, ₹35,000.00 per month
Work Location: In person
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