It Manager

2 weeks ago

Gurgaon, Haryana, India Amh Services Full time US$ 80,000 - US$ 1,20,000 per year

Technical & User Support

  • Troubleshoot hardware and software issues for employees.
  • Respond to IT service requests and ensure timely resolution.
  • Manage system updates, and software installations.

IT Infrastructure & Network Management

  • Supervise network performance and troubleshoot connectivity issues.
  • Ensure cybersecurity measures are in place, including firewalls and antivirus updates.

IT Asset & Inventory Management

  • Track and manage IT assets, including laptops, desktops, and peripherals.
  • Ensure proper procurement and disposal of outdated equipment.
  • Maintain an updated inventory of software licenses.

IT Audits & Compliance

  • Conduct routine system audits to ensure compliance with security policies.
  • Implement best practices for data protection and regulatory compliance.
  • Identify gaps and recommend improvements.
  • Create and maintain documentation for processes and SOPs

Collaboration & Vendor Management

  • Coordinate with external vendors for IT services and support.
  • Negotiate contracts and ensure service-level agreements are met.
  • Work with department heads to align IT strategies.

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