Guest Relation Officer

Job title : Guest relation officer

Location: Thodupuzha

• Reception & Customer Service: Greet and assist students, parents, and visitors who come to the office or contact the organization. Provide general information about study abroad opportunities, services offered, and the application process.
• Manage Inquiries: Respond to phone calls, emails, and messages promptly and professionally. Direct inquiries to the appropriate department or team member as needed.
• Appointment Scheduling: Schedule consultations, information sessions, and meetings with counselors or consultants. Ensure that all appointments are well-coordinated and prepared for.
• Documentation & Filing: Maintain and organize student records, applications, and other relevant documents in an orderly manner. Ensure the privacy and confidentiality of sensitive information.
• Office Administration: Assist with general office tasks, including maintaining office supplies, managing the front desk area, and ensuring the office environment is clean and organized.