International Voice

3 days ago

Hyderabad, Telangana, India Axis Services Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Urgent Hiring

Designation: Advisor

Position: Customer Support Associate (Technical)

Process: International Voice

Work Location: Uppal, Hyderabad

Role & responsibilities:

  • Provide technical assistance to international customers by troubleshooting hardware, software, and network issues.
  • Resolve customer queries via phone, chat, or email while ensuring high-quality service and satisfaction.
  • Escalate complex issues to higher support levels and document all interactions accurately.
  • Adhere to company policies, data security standards, and performance metrics (SLA, quality, and attendance).

Preferred candidate profile:

  • Education: Both Graduates and Undergraduates are Eligible
  • Experience: Both Freshers and Experience can apply
  • Willing to work in night shifts
  • Immediate Joiners
  • Skills: Excellent communication in English is Mandatory

Additional Information:

Salary:

For Freshers: Up to 3 LPA

For Experienced: Up to 4 LPA (Depends on their previous package)

Transportation: 2 way Cab (Within the radius of 22Kms)

5 day working, 2 days week off (Rotational)

***************************************************************************

Designation: Customer Support Associate

Process: International Voice

Work Location: Hi-Tech City

Preferred candidate profile:

  • Education: Graduation (Mandatory)
  • Experience: minimum 1 year experience in to international Voice (Customer Support)
  • Willing to work in 24*7 shifts (Mostly in night shifts)
  • Immediate Joiners
  • Skills: Excellent communication in English is Mandatory
  • Note: No Absconding History (should have all documents from Previous Working Organizations like Relieving and Experience)

Additional Information:

Salary: Up to 6 LPA (Depends on their previous package)

Transportation: 1 way Cab (Within the radius of 25Kms)

5 day working, 2 days week off (Rotational)

Fore more details,

Contact HR Sruthi on WhatsApp)

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