Senior Manager

1 day ago


Hyderabad, Telangana, India Omega Healthcare Full time ₹ 15,00,000 - ₹ 25,00,000 per year

We are looking for a skilled Senior Manager to lead our Service Line team in Hyderabad, with 8-14 years of experience.

Roles and Responsibility

  • Develop and implement strategies to enhance service line operations and customer satisfaction.
  • Lead cross-functional teams to achieve business objectives and goals.
  • Analyze market trends and competitor activity to identify opportunities for growth.
  • Build and maintain strong relationships with clients and stakeholders.
  • Identify and mitigate risks to ensure compliance with regulatory requirements.
  • Collaborate with the sales team to develop and execute sales plans.

Job Requirements

  • Proven track record of success in managing service lines or similar roles.
  • Strong understanding of CRM/IT enabled services/BPO industry trends and best practices.
  • Excellent leadership and communication skills.
  • Ability to analyze complex data sets and make informed decisions.
  • Strong problem-solving and project management skills.
  • Experience working in a fast-paced environment with multiple priorities.

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