Senior Data Engineer

Job description:

Job Description

The Opportunity

Denodo is always looking for technical, passionate people to join our Customer Success team. We want a professional who will travel, consult, develop, train and troubleshoot to enhance our clients' journey around Data Virtualization.

Your mission: to help people realize their full potential through accelerated adoption and productive use of Denodo solutions.

In this role you will successfully employ a combination of high technical expertise and client management skills to conduct on-site and off-site consulting, product implementation and solutions development in either short or long-term engagements being a critical point of contact for getting things done among Denodo, partners and client teams.

Job Responsibilities & Duties

As a Sr. Data Engineer you will successfully employ a combination of high technical expertise, research and investigative know-how, troubleshooting and problem-solving techniques, and communication skills between clients and internal Denodo teams to achieve your mission.

• Obtain and maintain strong knowledge of the Denodo Platform, be able to deliver a superb technical discussion, including an overview of our key and advanced features and benefits, services offerings, differentiation, and competitive positioning.
• Constantly learn new things and maintain an overview of modern technologies.
• Provide technical consulting, training and support.
• Diagnose and resolve client's inquiries related to operating Denodo software products in their environment.
• Participate in problem escalation and call prevention activities to help clients and other technical specialists increase their efficiency when using Denodo products.
• Be able to address a majority of technical questions concerning customization, integration, enterprise architecture and general feature/functionality of our product.
• Provide timely, prioritized and complete customer-based feedback to Product Management, Sales, Support and/or Development regarding client's business cases, requirements and issues.
• Train and engage clients in the product architecture, configuration, and use of the Denodo Platform.
• Promote knowledge and best practices while managing deliverables and timelines.
• Capable of building and/or leading the development of custom deployments based on and even beyond client's requirements.
• Manage client expectations, establish credibility at all levels within the client and build problem-solving partnerships with the client, partners and colleagues.
• Be willing to travel as necessary to address or service customer needs.

Location

Chennai, INDIA

Function

Customer Success

Desired Skills & Experience

Required Skills

• 8 - 12 years of experience  in SQL/ ETL / Data warehousing / Data Integration / Data Virtualization technologies.
• BS or higher degree in Computer Science.
• Solid understanding of SQL and good grasp of relational and analytical database management theory and practice.
• Good knowledge of JDBC, XML and Web Services APIs.
• Excellent verbal and written communication skills to be able to interact with technical and business counterparts.
• Active listener.
• Strong analytical and problem solving abilities.
• Lots of curiosity. You never stop learning new things.
• Creativity. We love to be surprised with innovative solutions.
• Willingness to travel on occasion.
• Be a team worker with a positive attitude.

We Value

• Prior experience in Denodo Platform.
• Denodo Certified Administrator (9.0 / 8.0) and Denodo Certified Developer (9.0 / 8.0).
• Experience working with GIT or other version control systems.
• Experience working with modern data architecture like lakehouse
• Knowledge and experience with systems and services hosted in the main cloud vendors (AWS, Azure, GCP).
• Experience in Windows & Linux (and UNIX) operating systems in server environments.
• Business software implementation and integration projects (e.g. ETL/Data Warehouse architectures, CEP, BPM).
• Integration with packaged applications (e.g. relational databases, SAP, Siebel, Oracle Financials, Business Intelligence tools, …)
• Experience / Knowledge in Containerization and Orchestration
• Industry experience in supporting mission critical software components.
• Experience in attending customer engagements and writing technical documentation.
• Foreign language skills are a plus.