Admin Officer – Operation

6 days ago


Sriperumpudur Chennai Tamil Nadu, India Annaii Medical College and Hospital (Rajalakshmi Health City) Full time ₹ 6,00,000 - ₹ 12,00,000 per year

DESIGNATION: ADMIN OFFICER (OPERATIONS & LOGISTICS)

EXPERIENCE: 8+ YEARS

SALARY: BEST IN THE INDUSTRY

JOB RESPONSIBILITIES:

  • Ground Execution & Operational Discipline

  • Oversee daily logistics operations across hubs and spokes.

  • Ensure day-to-day adherence to operational protocols, stock handling, and compliance standards.

  • Maintain spoke readiness and support continuous improvement in ground-level execution.

  • Logistics & Turnaround Time (TAT) Monitoring

  • Ensure timely sample pickup and delivery to hub with TAT 2.5 hours.

  • Track real-time logistics performance and escalate delays proactively.

  • Coordinate with vendors, transporters, and staff for seamless movement of samples and materials.

  • Attendance & Store Operations

  • Monitor attendance compliance of logistics and store staff.

  • Ensure store uptime and availability of essential items as per daily requirements.

  • Maintain accurate stock records and coordinate replenishment requests.

  • Customer Service & Complaint Management

  • Track and resolve customer complaints (internal & external) within 48 hours.

  • Collaborate with logistics, pharmacy, diagnostics, and administrative teams for resolution.

  • Maintain a complaint register with status updates and closure reports.

  • Coordination & Reporting

  • Provide daily/weekly updates on logistics performance, TAT, attendance, and complaint closure.

  • Support the Head Logistics & SCM in implementing best practices and compliance.

  • Assist in training ground staff on operational SOPs and customer service standards.

Interested candidates can send your profile to:

Job Types: Full-time, Permanent

Pay: From ₹50,000.00 per month

Benefits:

  • Food provided

Work Location: In person



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