Senior Manager

1 day ago


Mohali, Punjab, India Indus Action Full time ₹ 5,00,000 - ₹ 10,00,000 per year
About Indus Action
At Indus Action, we seek empathetic, driven, and action-oriented team members who align with our intention of making public welfare unlock happen as a 'Do-Tank.' We seek candidates who want to partner with the Sarkar (state) service in our audacious mission to systematically make welfare access sustainable and frictionless for our vulnerable citizens and their families.Our vision of a progressive and inclusive society is replicated internally through our equitable compensation structures, transparent organisational policies, and supportive work culture. As an aspiring Deliberately Developmental Organisation (DDO), combined with our operating values of Listen. Act. Change. We are committed to nurturing active citizens and supporting enterprising individuals with a growth mindset, both professionally and personally. At Indus Action, you are valued beyond your role or title. Instead of an open- door policy, we have a no-door policy, where everyone has access to and collaborates with everyone. We also offer high cross-functional learning within the ecosystem. If you are about building for impact at scale, experimenting, and learning with joy along the way, then Indus Action is the place for you, and we have been looking for you'
Project Description
Indus Action signed an MoU with the Punjab Development Commission to strengthen the implementation of certain Social Security Schemes as well as specific policies with the Right to Education Act (especially Sec c), RTE Act The work entails policy and process redesign, technology development, capacity building, grievance redressal, and registration drives on the ground, among other tasks. We are at an advanced stage of breakthrough projects in the State, aimed at enhancing welfare delivery for vulnerable populations. In this initiative, the organisation will play a key role in policy and process redesign, capacity building, strengthening grievance redressal mechanisms, integrating technology for process improvement, and facilitating large-scale campaigns at the grassroots level.
As the Senior Manager, Operations, the candidate will be expected to play a role in the project/projects as the Technical Expert, which may include the following:
●Support in the partnership formulation process with other line departments, jointly with the Senior Lead.
●Collaborate with other organisations in the Project Management Unit (PMU) (wherever necessary)
●Conduct primary and/or secondary research to understand areas like scheme implementation gaps, budgets, process flows, etc., in the welfare delivery by the state.
●Create policy or scheme-related memos or briefs.
●Design and implement initiatives to enhance the implementation of schemes delivered ●Support in management of day-to-day operations (designing and conducting campaigns, setting processes with the government, application centre management, lottery, admissions, grievance redressal, etc.)


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