Associate Analyst

About Lowe's

Lowe's is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit

Lowe's India, the Global Capability Center of Lowe's Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe's India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India

Job Summary:

Electronic Interchange Associate analyst is responsible for determining system outages that impact service for electronic commerce transactions. (i.e., business applications, BizLink, Gentran, LowesLink).

• Once an issue has been determined, the appropriate escalation and resolution of any issues using the Merchandising ticketing platform.
• Resolving issues with EDI standards and ensuring adherence to Lowe's EDI requirements while working with our partners to resolve issues in the setup of their internal processes and in cases also partnering with a Merchandiser or Inventory Fulfillment stakeholder to send/receive the appropriate information from the vendor.
• Ensuring the validity of the data allows the receiving business systems to accurately determine product arrival, schedule resources accordingly, or advise a customer of an upcoming delivery or delay.
• Supporting the vendor compliance team with RTS and ASN information.

Roles & Responsibilities:

Core Responsibilities:

• Establishes and maintains electronic commerce relationships with Lowe's vendors and freight carriers; ensures compliance with Lowe's internal standards and ANSI standards
• Monitors electronic transmission of electronic commerce documents (e.g., purchase orders) to ensure timely transmission and conformance to standards
• Performs quality control checks of electronic commerce information to ensure timely processing of documents
• Directs network service providers on the electronic information flow to/from Lowe's
• Communicates product flow information to trading partners and to store and distribution center personnel
• Stays current with electronic commerce industry practices and procedures; serves as a resource to provide insight into industry practices as they relate to electronic commerce initiatives

Overall, 1-2 years of Experience

1 years of experience in EDI Management &/or Supply Chain Management

Required Minimum Qualifications:

Bachelor's Degree in Engineering, Supply Chain Management, Operations Research or Related Field

Primary Skills (must have)

• Excellent Communication skills to coordinate between business and technical teams.
• Basic understanding of ANSI & EDIFACT EDI Standards as well as purchase orders, invoices & ship notice documents.
• Attention to detail. Excellent problem-solving skills
• Familiar with Inventory Management, Planning, Forecasting, and Transportation processes and systems 
• Excellent writing skills, including the ability to develop documents for presentation to stakeholders & external partners.

Secondary Skills (desired)

• Data mining & visualization tools like SQL & Power BI

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.