Airport Representative

We are looking for a highly skilled and experienced Airport Representative to join our team at Taj Rishikesh Resort & Spa. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in hotels and restaurants.

Roles and Responsibility

• Manage front desk operations, ensuring seamless check-in and check-out processes for guests.
• Coordinate with various departments to ensure efficient service delivery and high customer satisfaction.
• Handle guest complaints and resolve issues professionally and courteously.
• Maintain accurate records of guest interactions and transactions.
• Ensure compliance with company policies and procedures.
• Collaborate with other teams to achieve business objectives and improve overall performance.

Job Requirements

• Excellent communication and interpersonal skills are required to interact effectively with guests and colleagues.
• Strong problem-solving and analytical skills are needed to handle complex situations.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Knowledge of hotel management systems and software is essential.
• A strong attention to detail is necessary to maintain accuracy and quality in work.
• Ability to adapt to changing circumstances and priorities.

*Note - Job has been sourced from social media platforms/other public websites.