System Engineer

16 hours ago

Cochin, Kerala, India Urolime Technologies Full time ₹ 6,00,000 - ₹ 18,00,000 per year

The primary skill sets that we are looking for are: About the Role:We are looking for a skilled and reliable L2/L3 System Engineer to join our team to support and manage the rapidly evolving IT infrastructure terrain. This role involves managing mission-critical infrastructure, ensuring system uptime, and resolving complex technical issues across Linux/Windows servers, Cloud platforms (AWS/GCP/Azure), and Enterprise applications. Your role will involve 24x7 support, along with proactive monitoring, automation, incident handling, and escalation management. Key Responsibilities:

  • Provide L2/L3 support for Linux/Windows servers, networking, cloud infrastructure, and enterprise applications.
  • Manage and troubleshoot incidents, outages, and performance bottlenecks across production and staging environments.
  • Implement and maintain system monitoring, alerting, and backup strategies.
  • Perform OS patching, system upgrades, and capacity planning.
  • Automate repetitive tasks using Bash, Python, Ansible, or similar tools.
  • Collaborate with DevOps, SRE, and development teams to implement infrastructure-as-code (IaC) and CI/CD pipelines.
  • Support cloud environments (AWS, GCP, or Azure), including EC2, RDS, S3, IAM, VPC, etc.
  • Maintain system and security compliance as per industry standards
  • Document processes, SOPs, RCA reports, and change logs effectively.

Required Skills & Experience:

  • Strong hands-on experience in Linux server administration (CentOS/Ubuntu/Debian, etc).
  • Basic hands-on experience with AWS or GCP cloud environments and familiarity with key services.
  • Exposure to virtualization and container technologies like Docker or Kubernetes, and a working knowledge of common monitoring tools.
  • Comfortable with shell scripting, with some experience or interest in learning Python, Ansible, or Terraform.
  • Experience working with web servers (such as Nginx or Apache), databases (like MySQL or PostgreSQL), and basic understanding of queues services.
  • Good foundational knowledge of networking concepts including DNS, VPN, and firewall rules.
  • Familiar with CI/CD tools (e.g: Jenkins, GitLab CI) and version control systems like Git.
  • Ability to support all level tasks, troubleshoot technical issues, and escalate when necessary.
  • Strong eagerness to learn, with good problem-solving skills and a collaborative mindset.
  • Certifications like AWS, RHCE, or similar are a plus.
  • Experience working in 24x7 managed service environments is a plus.

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