Client Service Analyst, AS

6 days ago

Pune, Maharashtra, India Deutsche Bank Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Title: Client Service Analyst

Corporate Title: AS

Location: Pune, India

  • Ensuring DB Service Standards wrt to Customer Service, Compliance and Corporate Security are adhered too.
  • Ensure total Compliance of all audit guidelines set by External (RBI, NSDL) and Internal OR Auditors.

Your key responsibilities

  • Ensure strict adherence to all internal and external guidelines (KYC & Money Anti Launderings, Audits)
  • Ensure proper monitoring of expenses and controlling costs, waiver tracking & lead management
  • Ensure proper display of all Regulatory Circulars in the Area
  • Accurate processing of all account opening forms MF applications
  • Voucher Management, Rules of Custodianship , Key Management guidelines, arefollowed without any deviation
  • Exception handling / deferral tracking and monitoring
  • Suspicious transactions, large cash txn's, NR Credits are reviewed and the necessary process is followed as per the guidelines laid
  • Ensure Area has a clean Mystery Shopping Audit report both by Internal as well as External auditors
  • Ensure proper tracking, responses and closures of all Customer Complaints within the committed TAT's.
  • Ensuring best in class service standards to all the Area customers by synergizing with all the channels in the Area
  • Ensuring proper controls and access is maintained to the Cash / Locker Area at all times. Any suspicious transaction must immediate be reported to the supervising officer

Your skills and experience

Knowledge on FEMA/Foreign exchange and trade operations will be preferred

  • Client service excellence
  • Experience in overall branch operations for 10 years

  • Senior Client Services Analyst

    2 days ago

    Pune, Maharashtra, India Nasdaq Full time US$ 9,00,000 - US$ 12,00,000 per year

    Nasdaq Technology is looking for a passionateSenior Client Services Analystwith focus ontraining development and deliveryto join the Pune technology center in India. If Innovation and efficiency drive, you forward this is the place for youNasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop...

  • FP&A Analyst

    2 weeks ago

    Pune, Maharashtra, India Hempel AS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Are you a finance professional who thrives on turning complex data into actionable insights?We're looking for a proactive and detail-orientedFP&A Analystto join our fast-paced, global FP&A team. In this role, you'll work closely withManufacturing Operations-includingProduction, Logistics, Procurement, and R&D-to deliver high-quality financial reporting,...

  • Client Operations Analyst

    6 days ago

    Pune, Maharashtra, India Kiya Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Posting: Client Operations I AnalystLocation: PuneExperience: 01 years (Freshers considered)About the RoleWe are looking for an Analyst – Client Operations I to join our team. The role involves executing daily operational tasks with accuracy, adhering to defined procedures, and escalating issues when required. The ideal candidate will have a strong...

  • Servicenow Business Analyst

    2 days ago

    Pune, Maharashtra, India Edynamic Service Providers Full time US$ 90,000 - US$ 1,20,000 per year

    Ready to take your ServiceNow career to the next level?Were looking for an experienced ServiceNow Business Analyst to join our team in Pune. In this role, youll play a key part in shaping customer outcomes on complex ServiceNow projects, working closely with clients to capture business processes, define strategies, and drive successful implementations.This...

  • Operations Analyst I, Nuveen Client Services

    3 weeks ago

    Pune, Maharashtra, India TIAA Full time

    Analyst - II Portfolio Accounting - Nuveen Global Investment Operations The role of the Analyst Portfolio Reconciliations focuses primarily on the timely and accurate reconciliation of accounts across multiple business lines external parties and custodians and maintenance of the overall timeliness quality and accuracy of assigned processesKey...

  • Senior Service Desk Analyst

    7 days ago

    Pune, Maharashtra, India TransPerfect Full time ₹ 2,50,000 - ₹ 6,00,000 per year

    OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

  • Technology Service Analyst, AS

    7 days ago

    Pune, Maharashtra, India Deutsche Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Technology Service Analyst, ASJob ID: R0397658Full/Part-Time: Full-timeRegular/Temporary: RegularListed: Location: PunePosition OverviewJob Title: Technology Service Analyst, ASLocation: Pune, IndiaCorporate Title: ASRole DescriptionYou will be operating within Corporate Bank Production as a Production Support Engineer in the Client Access & Services...

  • Custody Settlements Client Services Analyst

    2 weeks ago

    Pune, Maharashtra, India Citi Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Client services Officer represent the first point of contact for clients needing assistance with businesses' products and its associated services. Identifies inconsistencies in data or results, defines business issues and formulates procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of...

  • Client Support Analyst

    2 weeks ago

    Pune, Maharashtra, India Addepar Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Who We AreAddepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 50 countries, Addepar's platform...

  • Client Support Analyst

    7 days ago

    Pune, Maharashtra, India Addepar Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Who We Are Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 50 countries, Addepar's platform...