Customer Service Associate

1 week ago

Pune, Maharashtra, India Hire Lab Career Solutions Full time ₹ 25,000 - ₹ 35,000 per year

Job Title: Customer Success Associate – Insurance Process (Domestic)

Work Mode: Work from Office

Nature of Account: Domestic

Key Responsibilities

  • Engage with potential leads over calls to understand their needs.
  • Recommend and advise on suitable insurance products (Outbound LOB).
  • Ensure excellent customer experience while meeting sales/conversion targets.

Eligibility

  • Qualification: Graduate in any field.
  • Experience: Open to freshers and experienced candidates.
  • Preferred: Prior experience in insurance or sales.
  • Skillset:
  • Strong communication skills in English & Hindi (both verbal and written).
  • No MTI/RTI influence, with proper grammar and clear pronunciation.
  • Additional languages preferred: Tamil, Malayalam, Telugu, Kannada, Assamese, Odia, Bengali, Gujarati.

Compensation

  • Fresher: Up to ₹25,000 CTC
  • Experienced: Up to ₹35,000 CTC (based on last drawn salary)

Shift & Work Schedule

  • Rotational Shifts.
  • Female employees: Day shifts (up to 8 PM).
  • Male employees: Rotational shifts.
  • 6 days working.

Note: Hire Lab Career Solutions does not charge any fees for job opportunities.

Job Types: Full-time, Permanent

Pay: ₹20, ₹35,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

Speak with the employer

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