Consultant Specialist

2 weeks ago

Hyderabad, Telangana, India HSBC Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

In this role, you will:

  • Conduct thorough assessments of operational activities to ensure compliance with BAU standards.
  • Identify and document any misalignments or deviations from established procedures.
  • Collaborate with operational teams to address and rectify identified issues.
  • Provide detailed reports on assessment findings and suggest improvements.
  • Monitor and report on Service Level Agreements (SLAs) to ensure targets are met consistently.
  • Identify and summarise trends in operational data, providing insights to enable further deep dives into specific areas.
  • Taking feedback from the wider team and continuously enhance the existing QA process and tooling.
  • Support the Head of QA in delivering training sessions and sharing lessons learned to enhance the overall delivery outcome.

To be successful in this role, you should meet the following requirements:

  • A bachelor's degree in a relevant field such as Business Administration, Quality Management, Cybersecurity, or a related discipline.
  • Previous experience in quality assurance, auditing, or a similar role.
  • Strong understanding of cybersecurity principles to make independent judgements on the appropriateness of assessment outcomes.
  • Strong analytical skills to interpret data and identify trends.
  • A keen eye for detail to spot discrepancies and ensure compliance with standards
  • Experience in quality assurance or a related field.
  • Excellent verbal and written communication skills for reporting findings and collaborating with teams
  • Strong problem-solving skills to develop solutions for identified issues.

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India

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