Engineer Application Support

We are seeking a skilled and experienced Application Support Engineer to join our integration team. The ideal candidate will have hands-on expertise in Boomi, event-driven architectures, AWS, and ETL tools such as Informatica Intelligent Cloud Services (IICS) or Matillion or equivalent experience. Experience with AWS Glue, Kafka, and Snowflake is a plus.

This role requires a strategic problem solver with strong technical depth, a passion for innovation, and problem-solving abilities. You will handle integration processes and maintain a customer-first attitude to ensure minimal business disruption.

Key Responsibilities:

• Build and maintain integration solutions between cloud and on-premises applications (e.g., Salesforce, Workday, SAP).
• Administer and monitor Boomi Atoms, connectors, and process schedules.
• Analyse Boomi process logs and error messages to identify and resolve integration issues.
• Respond to incidents, prioritize based on impact, and bring up when necessary.
• Collaborate with application owners, developers, and business users to understand requirements and deliver solutions.
• Communicate technical issues and solutions clearly to both technical and non-technical customers.
• Experience in performing change management activities, including testing and deploying new or updated integrations.
• Ensure all changes align with governance and compliance protocols.
• Record and share incident details, solutions, and operational procedures to support team knowledge.
• Find opportunities for process improvements and automation.
• Proactively monitor integration processes for performance and failures.
• Collaborate with multi-functional teams to perform root cause analysis and implement corrective actions.

Required Skills and Experience:

• 5-7 years of proven hands-on experience with Boomi AtomSphere, including design, development, and deployment of integration processes.
• Deep understanding of event-driven architecture and integration patterns (ETL, real-time, batch).
• Proficiency in AWS services, especially API Gateway and hosting solutions.
• Solid command of Boomi connectors such as HTTP, SOAP, REST, JDBC, SFTP, and others.
• Familiarity with XML, JSON, SQL, JavaScript, and Groovy scripting.
• Good understanding of API development and web services architecture.
• Experience with error handling, exception management, and logging in Boomi.
• Working knowledge of ETL tools such as Matillion or IICS.
• Experience in monitoring Boomi integrations using dashboards, alerts, and performance tuning techniques.
• Good communication and interpersonal skills, with a track record of effective partner engagement.
• Self-starter with solid organizational, research, and learning skills; able to prioritize tasks effectively.

Proud to share LSEG in the India is Great Place to Work certified (Jun '25 – Jun '26).

Learn more about life and purpose of our company directly from India colleagues' video: Hyderabad, India | Where We Work | LSEG

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate based on anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business, and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.