JC Senior Digital Repair Specialist

4 days ago


Chennai, Tamil Nadu, India Reliance Jio Infocomm Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per year
Job Description

Posted Date:
29 Oct 2025

Function/Business Area:
Customer Service

Location:
Chennai 13 - Royapuram

Job Responsibilities
  1. Shortlist, onboard and certify Partner/Technician
  2. Ensure availability and manage upgrades or terminations
  3. Conduct initial training, reskilling, upskilling, and periodic refresher programs
  4. Deliver hands-on field training through OJTs
  5. Track KPIs and performance metrics of partners and technicians
  6. Take corrective actions based on evaluation outcomes
  7. Guide and support issue resolution within TAT to ensure customer satisfaction
  8. Conduct audits, inventory reconciliation, and FTTx device inspections
  9. Handle walk-in customer interactions, device repairs/swaps, CRM entries, and software upgrades
  10. Train and support extended service points
  11. Travel to touchpoints as per requirement
  12. Handle complaint management, out-calling, and coaching Jio Associates as per need
Education Requirement
  • Diploma (Preferably in ECE/ Telecommunication/ IT/CS)
Experience Requirement
  • 2 to 4 Years
Skills & Competencies
  1. Customer Focus
  2. Communication skills
  3. Problem Solving skills
  4. Handset repair skills
  5. Knowledge of spares operations
  6. Knowledge of CRM Systems
  7. Technical knowledge and field team management skills

Please update your profile and upload resume to apply

Location Map: Chennai 13 - Royapuram



  • Chennai, Tamil Nadu, India Reliance Jio Infocomm Limited Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Description Posted Date 27 Sep 2025Function/Business Area Customer ServiceLocation Chennai 7 - KilpaukJob Responsibilities Shortlist, onboard and certify Partner/Technician Ensure availability and manage upgrades or terminations Conduct initial training, reskilling, upskilling, and periodic refresher programs Deliver hands-on field...


  • Chennai, Tamil Nadu, India Reliance Jio Infocomm Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description Posted Date: 10 Oct 2025 Function/Business Area: Customer Service Location: Chennai 1 - AdayarJob Responsibilities Shortlist, onboard and certify Partner/Technician Ensure availability and manage upgrades or terminations Conduct initial training, reskilling, upskilling, and periodic refresher programs Deliver hands-on...


  • Chennai, Tamil Nadu, India Weboin Digital Marketing Agency Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWeboin Digital Marketing Agency is a leading company that aids businesses in establishing a strong online presence. With expertise in digital marketing, website design, development, and search engine optimization, we offer a comprehensive range of services. Our mission is to help startups and brands reach out to consumers affordably and...


  • Chennai, Tamil Nadu, India Golden Opportunities Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job DescriptionJob Title � Android Developer � Senior Associate � BangaloreJob Responsibilities7-9 Years experience in Android development using Kotlin with a strong understanding of the Android SDK and Jetpack components.Experience in building responsive, scalable, and performant Android applications following modern architecture patterns like MVVM or...


  • Chennai, Tamil Nadu, India, Tamil Nadu Meenakshi Sundararajan Engineering College Full time

    Company DescriptionMeenakshi Sundararajan Engineering College (MSEC) was established by the IIET Society in 2001 and is a part of the prestigious KRS Group of Institutions. Known for its quality education and strict discipline, MSEC has consistently performed well in both academics and co-curricular activities. The institution is committed to developing...


  • Chennai, Tamil Nadu, India MADRAS CREATIVES LLP Full time ₹ 25,00,000 - ₹ 40,00,000 per year

    Job title: Senior Digital Marketing SpecialistExperience: 4-6yearsLocation: Chennai(On-Site)Candidate must be open to travel to Bangalore.Preferred : Immediate JoinerKey Responsibilities:Develop and run digital marketing strategies.Optimize campaigns on Google, Meta, and LinkedIn.Create content and manage content calendars.Track progress and assign tasks to...


  • Chennai, Tamil Nadu, India Golden Opportunities Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job DescriptionRoles and Responsibilities:Own and manage the full life cycle of executive hiring, from talent strategy to offer closure, for leadership roles.Work with senior stakeholders to understand hiring needs, define role requirements, and build strategic search plans.Evaluate leadership talent through competency-based interviews and assessments,...

  • Digital Specialist

    3 days ago


    Chennai, Tamil Nadu, India Recyclick Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Digital Specialist located in Chennai. The Digital Specialist will be responsible for developing and executing digital marketing strategies, managing social media accounts, creating digital content, analyzing digital campaigns, and optimizing online...


  • Chennai, Tamil Nadu, India JCSINFOTECH Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Company DescriptionJCS Infotech is an e-commerce solution provider with a team of passionate web developers and digital marketing experts. We deliver top-notch business solutions to our clients, including website design, website maintenance, digital marketing, and mobile application development. Our team is dedicated to providing innovative and effective...


  • Chennai, Tamil Nadu, India Golden Opportunities Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job DescriptionLead solutioning and consulting for BFS clients across lending, payments, cards, deposits, trade finance, and regulatory reporting.Design target operating models, transformation roadmaps, and business cases tailored for BFS operations.Drive integration of GenAI, RPA, analytics, and automation in BFS processes (KYC, AML, sanctions, fraud...