F&B Captain

Key Responsibilities:

• Supervise daily dining operations and ensure smooth service flow in the restaurant, room service, or banquet areas.
• Brief and allocate duties to service staff and monitor performance during shifts.
• Greet guests, take feedback, and handle any service-related issues efficiently.
• Ensure the setup of the dining area as per standards (table settings, cleanliness, ambience).
• Train and mentor service staff on SOPs, upselling techniques, and guest service etiquette.
• Coordinate with the kitchen and bar to ensure timely and accurate order delivery.
• Take and manage reservations, seating arrangements, and guest flow during peak hours.
• Monitor inventory of service equipment and supplies; coordinate with the store team for requisitions.
• Ensure compliance with hygiene, safety, and quality standards (e.g., FSSAI, HACCP).
• Assist in billing and POS operations and handle cash/card payments if required.
• Support event and banquet setups and lead service execution for group bookings.
• Maintain daily reports and assist in team performance evaluations.

Job Type: Full-time

Pay: ₹18, ₹20,000.00 per month

Benefits:

• Commuter assistance
• Food provided

Work Location: In person