Technical Program Manager

Senior Staff Technical Program Manager

Job Description SummaryLeverages deep technology, process and domain expertise to drive execution across multiple interdependent projects within a program; ensures outcomes delivery on time, within scope and budget and of desired quality. Defines execution standards and processes to be followed by all project managers within the program or department.

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Job Description

Roles and Responsibilities

In this role, you will be the LSD (Lead Systems Designer) and Program Manager with the following responsibilities:

• Collaborate with business and functional partners and technology leadership in defining functionality and specifying requirements

• Ensure that the product development and release process abides to the business Engineering/Design Controls Quality Procedures, Phased Review Discipline and regulatory needs of the applicable global markets.

• Outline multi-generational project strategy aligned to deliver on the expected outcomes

• Define execution methodologies and project management practices to be followed by all projects within the program

• Organize project teams comprising from internal and external technical and functional experts based on budget, scope and timeline

• Manage day-to-day execution of multiple interdependent projects by working directly with global technical teams

• Coordinate execution across multiple projects and drive shared approach and outcomes tracking

• Support execution team with resolution of roadblocks and interdependencies. Partner with technical and functional teams external to the project to ensure their tasks are completed as required

• Manage project risks, scope changes and other non-standard events throughout the life of the project

• Manage stakeholder communication and progress reporting at various levels of the organization including leadership and executives

• Ensure quality of deliverables is verified and matching stakeholder expectations

• Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected

• Perform initial and final financial reviews, and ensure ongoing budget tracking

Education Qualification

Bachelor's Degree in Computer Science or "STEM" Majors (Science, Technology, Engineering and Math) with 15+ years of experience.

Desired Characteristics

• Proven experience using project management methodologies to deliver business value and drive significant change across an organization

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position

• Ensure compliance/closure of Regulatory and Quality requirements before approving Design Control FDRs and NPI/IB/FMI program milestones

• Experience managing budgets including budget and spend

• Strong understanding and knowledge of various project and portfolio management methodologies with track record of implementing shared standards for large organizations

• Strong leadership skills with ability to influence outcomes and organize teams to attain shared goals

• Excellent influencing, interpersonal and communications skills (both written and verbal) with all levels of an organization

• Self-starter - requires minimal direction to accomplish goals

• Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources

• Experience working with others on a global basis

• Applies knowledge to coach and mentor others

• Demonstrated customer focus – evaluates decisions through the eyes of the customer, builds strong customer relationships, creates processes with customer viewpoint and partners with customers to help shape their future initiatives

• Strong analytical and strong problem solving skills -communicates in a clear and succinct manner and effectively evaluates information / data to make decisions, anticipates obstacles and develops plans to resolve, creates actionable strategies and operational plans

• Change oriented – actively generates process improvements, champions and drives change initiatives, confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly

• PMP, ScrumMaster or related Project Management certifications

Note
This Job Description is intended to provide a high level guide to the role. However, it is not intended to amend or otherwise restrict/expand the duties required from each individual employee as set out in their respective employment contract and/or as otherwise agreed between an employee and their manager.

Experience LevelSenior Level

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