Office 365 Administrator
5 days ago
Job Title :
Office 365 Administrator
Experience :
4 - 7 Years
Location :
Bangalore / Chennai
Notice Period :
Immediate to 15 Days
Position Type :
C2H (Contract-to-Hire)
Work Mode :
Work from Office (WFO)
Job Role :
Office 365 Administration
Responsibilities
We are seeking an experienced Office 365 Administrator (M365 SME/O365 Engineer) with strong expertise in managing and supporting Microsoft 365 environments. The ideal candidate will have hands-on experience in administration, troubleshooting, and governance of Microsoft 365 services across enterprise Responsibilities Areas (KRA) :
- Manage, monitor, and support the Office 365 environment including Exchange Online, SharePoint Online, OneDrive, Teams, and
Azure Active Directory.
- Implement and manage security policies and compliance controls across Office 365 services.
- Perform user and license management, mailbox migration, group management, and troubleshooting of service-related issues.
- Design, implement, and enforce governance policies around data retention, information protection, and identity management.
- Monitor service health, analyze performance metrics, and provide recommendations for system improvements.
- Collaborate with cross-functional IT teams to integrate Office 365 services with on-premises infrastructure.
- Handle troubleshooting of connectivity, mail flow issues, and configuration challenges across Office 365 services.
- Ensure regular backups, disaster recovery readiness, and manage data loss prevention (DLP) configurations.
- Stay updated on Microsoft 365 roadmap, new features, and industry best practices.
- Assist in preparing and delivering technical documentation, reports, and knowledge sharing sessions.
- Participate in the planning and execution of Office 365 upgrade or migration projects.
- Provide 24x7 support on critical issues and perform root cause analysis for Skill Set :
- Strong experience in Office 365 Administration - Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, and Azure Active Directory (AAD).
- Experience with Microsoft Endpoint Manager (Intune) for device management.
- Proficient in PowerShell scripting for automation and management of O365 tasks.
- Good knowledge of Security & Compliance Center, DLP Policies, Conditional Access Policies, and Multi-Factor Authentication (MFA).
- Experience in Hybrid Exchange setups (on-premises + Exchange Online).
- Strong understanding of Identity Management, SSO, ADFS, and OAuth integrations.
- Experience in monitoring and managing Service Health, Message Trace, and Audit Logs.
- Familiarity with Microsoft 365 Security & Compliance solutions.
- Troubleshooting mail flow, connectivity, permissions, and license issues.
- Knowledge of Microsoft 365 Group management, Shared Mailboxes, Distribution Lists.
- Experience in data migration tools like SharePoint Migration Tool (SPMT), Azure Migrate, etc.
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