Circle Head

D2C.Orissa>Sales.D2C>Circle Head - D2C>OR-Bhubaneswar-Chandaka-Circle Strategic Roll outs :Translate strategic intent into deliverables for the retail staff Business Growth -Identify & obtain best possible Store locations & franchisee partners Partner Management - Oversee the vendor eco-system from identification , contracting , compliance, performance management & delivery as per airtel quality standards. Own delivery of an agreed roll out plan as per agreed quality standards Store Operations & Audit / Compliance :Management of all vendor & partner relationships Maximize efficiency of Circle support processes to ensure error free retail operations Ensuring total compliance with all defined processes & systems Identification of issues & areas of improvement based on on-going analysis of KPIs/key metrics Manage issues with local authorities, if any Profitability :Manage overall financial performance of at circle through delivery of agreed targets Ensure profitability of each store & devise strategies for non-performing stores Devise marketing programs in conjunction with Circle & Central leadership Competitive benchmarking and feedback loop for improvement of KPI's People Development / Team Management :Create a high performing Retail team through right recruitment , coaching & performance management . Own the hiring process for outsourced store staff. Customer Experience :Ensure consistently higher standard of customer service across all retail stores in circle Responsibility for delivery of agreed customer service targets Strategic Roll outs : Translate strategic intent into deliverables for the retail staff Business Growth -Identify & obtain best possible Store locations & franchisee partners Partner Management - Oversee the vendor eco-system from identification , contracting , compliance, performance management & delivery as per airtel quality standards. Store Operations & Audit / Compliance : Management of all vendor & partner relationships Maximize efficiency of Circle support processes to ensure error free retail operations Ensuring total compliance with all defined processes & systems Profitability : Manage overall financial performance of at circle through delivery of agreed targets Ensure profitability of each store & devise strategies for non-performing stores People Development / Team Management : Create a high performing Retail team through right recruitment , coaching & performance management . Own the hiring process for outsourced store staff Customer Experience : Ensure consistently higher standard of customer service across all retail stores in circle Responsibility for delivery of agreed customer service targets Experience LevelExecutive Level