VMware VCF support

2 weeks ago

Mumbai, Maharashtra, India Swan Solutions & Services Pvt Ltd. Full time ₹ 10,00,000 - ₹ 25,00,000 per year

Location:
CBD Belapur, Navi Mumbai

Experience:
Minimum 5 years in VMware Cloud

Employment Type:
Full Time, Permanent

About Swan Solutions
Swan is a
₹500 Crore organization
, headquartered in Mumbai, and has been delivering IT infrastructure services for over 33 years under the leadership of Mr. Mohammed Sutarwala, a post-graduate from the University of Texas at Austin, USA.

We are a trusted IT Infrastructure service provider catering to
BFSI, PSU, SMB, and large corporate houses
, offering expertise in IT hardware, networking solutions, servers, blades, peripherals, networks, and cloud. Our strong partnerships with
HP, Cisco, Microsoft, VMware, and NetApp
enable us to provide cutting-edge solutions.

Learn more:

Life at Swan
At Swan, we believe in taking on inspiring and challenging IT projects that fuel
innovation and growth
. Our
open-door culture
encourages every team member to share ideas that can transform into reality.

We celebrate our people and value qualities like
Accountability, Vibrancy, Willingness to Learn, Independence, and Impact
.

Role: VMware VCF Support Engineer
As a VMware VCF Support Engineer, you will play a critical role in delivering advanced support for VMware Cloud Foundation (VCF) solutions. You will be responsible for troubleshooting, ensuring system stability, and collaborating with cross-functional teams to deliver high-quality outcomes.

Key Responsibilities

  • Provide expert-level technical support for VMware Cloud Foundation (VCF) to resolve complex issues.
  • Perform in-depth troubleshooting of VCF components: vSphere, NSX, vSAN, and SDDC Manager.
  • Collaborate with teams and customers to deliver timely solutions and ensure satisfaction.
  • Create and maintain knowledge base articles, documentation, and troubleshooting guides.
  • Implement proactive measures to improve stability and performance of VCF environments.
  • Conduct Root Cause Analysis (RCA) for critical incidents and recommend preventive solutions.
  • Mentor and guide junior engineers on best practices and technical problem-solving.
  • Engage with product development teams to report bugs, suggest improvements, and enhance product quality.
  • Stay updated with the latest VMware technologies and maintain relevant certifications.

Qualifications

  • Education: Any IT Graduate
  • Experience: Minimum 5 years in VMware Cloud environments
  • Certifications (Mandatory): VMware Certified Professional (VCP) / VMware Advanced Professional (VCAP) in Data Center, Cloud, or Network

What We Offer

  • Competitive salary as per industry standards
  • Opportunity to work with leading enterprise clients & technologies
  • A vibrant, collaborative, and innovative work culture

For inquiries or applications, reach out to us at:
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