Network Administrator

2 days ago

Bengaluru, Karnataka, India XHire Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Description :

  • Primarily Responsible for the NW Operations & Support within defined SLAs.
  • Configuration & Administration of NW infrastructure and technical support & troubleshooting, independently as Subject Matter Expert
  • L3 level Network Administration in any 2 of the following areas -Routing, Switching, NW Security ( Firewalls).
  • Atleast an L2 level Network Administration in Load Balancing, WAN Accelerators areas
  • Participate & Contribute to the designing of technical solutions when needed along with Architects.

Responsibilities :

  • Problem determination and resolution within SLA's
  • High quality of all deliverables ( Clean and detailed design documents, RCAs, trackers etc)
  • Troubleshooting tasks with proper perspective
  • Keep the Shift Lead /Network lead informed of task accomplishment, issues and status
  • Acquire new skills & keep updated
  • Self-driven and taking up ownership of tasks
  • Team work and knowledge sharing
  • Resolve Day to day Operational issues, Incidents and Service requests and Project tasks
  • Respond and resolve escalated incidents, problems or outages and accurately report and document solutions
  • Lead and own, complex major technical issues' resolution, in collaboration with various groups 24-7 on demand.
  • Problem determination and resolution within SLA's for Major Incidents
  • Able to troubleshoot complex Network issues independently
  • Independently Install, configure, maintain and troubleshoot various networking devices ( Routers, Switches, Firewalls, UTMs)
  • Troubleshoot network performance issues using various performance and monitoring tools
  • Create day to day configurations from scratch
  • Review and Publish various Availability and Capacity analysis reports for the NW infrastructure
  • Use the available monitoring tools during the maintenance activities (scheduled or unscheduled) to suppress the alerts, collect information for troubleshooting
  • Create, review, update and maintain Standard Operating Procedures.
  • Assist and contribute in proper designing, planning and documentation.
  • Firmware or OS upgrade and patching of related networking devices
  • Responsible for providing senior level of support in networking area.
  • Identify and implement Service Improvement Plans
  • Prepare root cause analysis report
  • Train and mentor the peers and juniors in the team.
  • Validate the quality of work performed by peers and juniors in the team
  • Review the Shift handovers between L2 Engineers
  • Being part of the technical team during CAB reviews, Projects and Incidents
  • Perform daily system monitoring, verifying the integrity and availability of all networking devices and network services )

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