Service Advisor

2 days ago


Boring Road Patna Bihar, India Digital Dunia Full time ₹ 1,44,000 - ₹ 1,80,000 per year

We are looking for a motivated and customer-focused Service Advisor to join our automobile service team. The ideal candidate should have good communication skills, a technical understanding of vehicles, and experience in handling customer queries and workshop coordination.

Key Responsibilities:

  • Greet customers and understand their service requirements.
  • Prepare job cards and explain the estimated cost and time of repair/service.
  • Coordinate with the workshop team to ensure timely completion of jobs.
  • Maintain regular communication with customers during service progress.
  • Ensure quality service delivery and customer satisfaction.
  • Prepare billing and support in payment collection.
  • Handle customer feedback and resolve concerns professionally.
  • Promote value-added services and service packages to customers.

Requirements:

  • Qualification: Diploma / Graduate (Automobile or Mechanical preferred).
  • Experience: 1–3 years as a Service Advisor or similar role in 4-wheeler service centers.
  • Good communication and customer handling skills.
  • Basic knowledge of automobile systems and maintenance processes.
  • Proficiency in MS Office / basic computer operations.

Job Types: Full-time, Permanent

Pay: ₹12, ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person


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