Service Advisor
2 days ago
We are looking for a motivated and customer-focused Service Advisor to join our automobile service team. The ideal candidate should have good communication skills, a technical understanding of vehicles, and experience in handling customer queries and workshop coordination.
Key Responsibilities:
- Greet customers and understand their service requirements.
- Prepare job cards and explain the estimated cost and time of repair/service.
- Coordinate with the workshop team to ensure timely completion of jobs.
- Maintain regular communication with customers during service progress.
- Ensure quality service delivery and customer satisfaction.
- Prepare billing and support in payment collection.
- Handle customer feedback and resolve concerns professionally.
- Promote value-added services and service packages to customers.
Requirements:
- Qualification: Diploma / Graduate (Automobile or Mechanical preferred).
- Experience: 1–3 years as a Service Advisor or similar role in 4-wheeler service centers.
- Good communication and customer handling skills.
- Basic knowledge of automobile systems and maintenance processes.
- Proficiency in MS Office / basic computer operations.
Job Types: Full-time, Permanent
Pay: ₹12, ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
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