Telecaller

3 days ago

Thrissur, Kerala, India EURO WAY IMMIGRATION SERVICS PVT LTD Full time ₹ 12,000 - ₹ 1,44,000 per year

Here's a clear and simple Telecaller Job Description you can use:

Job Title: Telecaller

Job Summary:

We are looking for a motivated and customer-focused Telecaller to join our team. The Telecaller will be responsible for making outbound calls, answering inbound calls, explaining products or services, and generating leads or sales.

Key Responsibilities:

  • Make outbound calls to prospective customers and explain the company's products/services.
  • Handle inbound calls and resolve customer queries effectively.
  • Maintain a database of customer information and call records.
  • Follow up with potential leads and existing customers.
  • Meet daily/weekly call targets and conversion goals.
  • Build and maintain positive relationships with customers.
  • Work with the sales and marketing teams to achieve business objectives.
  • Prepare and submit daily/weekly call reports to management.

Required Skills & Qualifications:

  • Excellent communication skills in [English/Hindi/Regional language as needed].
  • Good listening skills and ability to handle rejections positively.
  • Basic computer knowledge (MS Office, CRM software is a plus).
  • Ability to work in a fast-paced environment.
  • Prior experience as a telecaller, customer service representative, or similar role preferred (freshers can also apply).

Job Type: Full-time

Pay: ₹10, ₹12,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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