Urgent Hiring For CRM Executive

2 weeks ago

Bengaluru, Karnataka, India TYA Business Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Summary:

We are looking for a friendly, organized, and customer-focused individual to help us manage and improve relationships with our customers. As a CRM Executive, you will help keep our customer database up-to-date, support customer communication, and assist with loyalty programs and campaigns.

Key Responsibilities:

  • Maintain and update customer records in our system.
  • Support communication with customers through email, phone, or SMS.
  • Help run loyalty programs, offers, and feedback campaigns.
  • Work closely with other teams (sales, support, marketing) to improve customer experience.
  • Track basic customer trends and report them to the team.
  • Follow up with customers to ensure satisfaction.

Requirements:

  • Good communication and people skills.
  • Basic computer knowledge (email, Excel, etc.).
  • Organized and detail-oriented.
  • Ability to work well with a team.
  • Previous customer service or sales experience is a plus but not required.

Nice to Have:

  • Familiarity with any CRM software (like Zoho, HubSpot, or Salesforce) is a bonus.
  • Interest in marketing or customer service.

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