Manager- Network Tools Engineering

Ready to build the future with AI? 
At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. 
Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at  and on LinkedIn, X, YouTube, and Facebook. 
 
Inviting applications for the role of Manager- Network Tools Engineering

We are looking for a Network Tools Team Lead to spearhead the development and operational support of our network tooling ecosystem. In this role, you'll lead a team of engineers responsible for building, maintaining, and evolving the tools that monitor, manage, and automate our global network infrastructure.
This is a hands-on leadership position—ideal for someone who loves solving complex network problems with elegant tools and thrives in a fast-paced, collaborative environment.
Responsibilities:

•    Lead and manage a team of network tools engineers and developers.

•    Own the strategy and roadmap for network tooling, focusing on automation, observability, and operational efficiency.

•    Drive the design, development, and integration of tools that support network monitoring, telemetry, diagnostics, and configuration management.

•    Collaborate with network engineering, operations, and security teams to identify tooling needs and deliver scalable solutions.

•    Ensure tools are highly available, performant, and aligned with best practices in security and reliability.

•    Establish development standards, workflows, and documentation practices within the team.

•    Evaluate and integrate third-party or open-source network tools when appropriate.

•    Foster a culture of innovation, continuous improvement, and accountability within the team.
Qualifications we seek in you
Minimum Qualifications/skills

•    Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).

•    Relevant years of experience in network engineering or network tools development, with  years of experience in a leadership or senior technical role.

•    Strong understanding of networking protocols (TCP/IP, BGP, OSPF, etc.), network architectures, and operations.

•    Experience with network monitoring/management tools such as SNMP, NetFlow, Prometheus, Grafana, Nagios, etc.

•    Proficient in scripting and automation (Python, Bash, Ansible, or similar).

•    Familiarity with CI/CD, version control systems (Git), and DevOps practices.

•    Solid understanding of infrastructure-as-code and modern observability practices.

•    Proficiency in managing Palo Alto Panorama for centralized firewall management.

•    Experience with LogicMonitor for cloud-based IT monitoring and management.

•    Hands-on experience with SolarWinds for network performance monitoring and troubleshooting.

•    Strong communication skills and a collaborative mindset.
Preferred Qualifications/ Skills

•    Experience with cloud networking (AWS, GCP, Azure) and hybrid environments.

•    Exposure to SDN, RPKI, or NetDevOps frameworks.

•    Contributions to open-source networking projects or tools.
Why join Genpact? 

•    Lead AI-first transformation – Build and scale AI solutions that redefine industries 

•    Make an impact – Drive change for global enterprises and solve business challenges that matter 

•    Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills 

•    Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace 

•    Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build 

•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters\: Up.  
Let's build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.