Senior Commercial Analyst

Management Level

Company Overview: 

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.  

EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. 

EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. 

time to join EQ.  

The Senior Commercial Analyst is responsible for liaising with the Global teams and act as a Group Administraor of Sales & Commercial process embedded in the business divisions working alongside C2C Project team, Sales Team, Relationship Managers, Client Revenue Management, Finance Business Partners, internal and external stakeholders. This role will jointly reports to Group Commernial Director in UK and Senior PMO Manager in India.

Business Functions

The Group Project Management Office (GPMO) act as the guardian of Governance and Information Hub for all the change and commercial initiatives at EQ. The objectives of the team is aligned under PMO Operating Model to provide support and guidance to colleagues on EQ Governance that includes Transformation Programme Board, Sales & Bid Committee, Product Forums and Technology Forums.

Senior Commerical Analyst will also aligned towards EQ's Client to Cash (C2C) transformation programme covering all capabilities for an end-to-end journey from marketing, new business development, opportunity and contract lifecycle management, order to cash, and relationship management through to renewals management.

Core duties and responsibilities

Successful candidate will be responsible for the following duties

• Liaising with Global stakeholders via emails and calls to ensure smooth and efficient completion of joint tasks and deliverables
• Support commercial governance to manage requests, evaluating for completeness, facilitating assessment and ensuring the necessary authorisations are obtained
• Support Group Commercial Director to establish appropriate commercial governance and continously focus on improving existing structure
• Support the administration of Sales and Bid Committee in terms of collating papers, preparing the pack and updating Board Intelligence to publish the pack well within the timeline for ExCO review.
• Work with Relationship Managers on commercial process by monitoring and highlighting status updates/gaps on the Open Opportunities.
• Ensures data quality, data assurance and analytics/business intelligence needs are met, and reliably to all business users.
• Monitor and manage data in the C2C platforms, and initiate request to implement incident resolution.
• Identify issues with current platform data capabilities and provide input to enhance effectiveness of C2C service
• Monitor and audit data quality, including identifying and evaluating that all the data fit for purpose to support Leadership reporting/dashboard
• Contribute to the Project in terms of defining any new business process and requirements gathering if needed
• Support UAT testing as and when there is a release in the project to make sure that build inline with the actual requirement
• Continously enhace the learning of the C2C Platforms and its configuration
• Focus on continous improvement and identify opportunties to simplify/automate any manual effort in the business
• Identify gaps or new ways of working and effectively contribute to Product backlog that adds value to the commercial side of the project or the business
• Set-up framework and perform periodic audits of the sales and commercial process in the system
• Develop and maintain strong and effective working relationships with colleagues and stakeholders
• Facilitate meetings with RMs, Finance and Business to understand the pain points of C2C platforms and channelise the queries as needed.

Skill Attributes and Behaviour

Successful candidate should demonstrate the following skills and behaviour

• Bachelor degree in business or other related subject
• Excellent written and verbal communication skills
• Strong MI & Reporting Skills
• Strong knowledge in Microsoft Excel
• Experience in Sales & Commercial governance process is preferable
• Knowledge in Salesforce and any other CRM systems are desirable
• Willing to work in flexible shift timings. UK Shift (12 30PM IST to 9 30PM IST) and India Shift (8AM IST to 5PM IST)
• Effective time management skills with proven ability to prioritise and manage multiple tasks effectively
• Should be a good team player, highly motivated and ambitious
• Can work across business, finance and IT functions effectively
• Demonstrable track record of working in Sales, Commercial and Project Management enivronment in a software consultancy, financial services or similar organization
• Excellent communications skills and ability to liaise confidently with a range of external and internal stakeholders
• Strong customer service and stakeholder management skills, with the confidence to positively influence, negotiate and challenge supportively and effectively where appropriate.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.