D&T Manager – Cyber Security, Technology Asset Management

Job Description:

Position Title

D&T Manager – Cyber Security, Technology Asset Management

Function/Group

Digital & Technology

Location

Mumbai

Shift Timing

11:30 AM to 08:30 PM

Role Reports to

Sr. D&T Manager – Cyber Security, Identity

Remote/Hybrid/in-Office

Hybrid

ABOUT GENERAL MILLS

We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate

us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out

General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.

With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out

We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.

JOB OVERVIEW

Function Overview

The Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents.

The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the "Work with Heart" philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through the following Link

Purpose of the role

We are seeking a hands-on technical leader to transform our global Technology Asset Management (TAM) team. Overseeing IT and OT assets across hardware, software, and cloud environments, this critical role will elevate General Mills security posture and compliance while optimizing asset lifecycle management. Leveraging industry best practices, AI-driven discovery, and automation, you will lead a high-performing TAM engineering team (including ServiceNow, CMDB, HAM/SAM specialists) and partner with global stakeholders in Cyber Security, Infrastructure, and OT operations. This role requires both strategic vision and deep technical expertise and is crucial for minimizing security risks, optimizing IT costs, and ensuring compliance with industry regulations.

KEY ACCOUNTABILITIES

I. Strategy & Leadership

• TAM Strategy & Roadmap: Develop and execute the global TAM strategy, encompassing IT and OT assets, including software asset management (SAM), aligning with Cyber Security and business objectives. Define and track KPIs to measure program effectiveness.

• Technology & Innovation: Stay current on emerging TAM technologies, including those related to SAM optimization and automation, and drive their adoption to improve efficiency and effectiveness.

II. Technical Management

• ServiceNow CMDB Architecture: Oversee the architecture, governance, and secure integration of the ServiceNow CMDB with IT and OT systems, including cloud environments and industrial control systems (ICS). Ensure the CMDB effectively supports software asset data.

• Automation & Integration: Implement and optimize automated asset discovery, classification, and reconciliation processes across IT and OT environments, including automated software discovery and license management. Ensure secure data integration from diverse sources. Implement and manage software license compliance processes.

III. Team & Stakeholder Management

• Team Leadership & Development: Lead, mentor, and develop a high-performing team of TAM engineers, fostering a collaborative and learning-oriented culture. Provide guidance and support on SAM best practices.

• Stakeholder Collaboration: Build and maintain strong relationships with key stakeholders in Cyber Security, Infrastructure, OT operations, Software Procurement, and other relevant functions to ensure effective SAM program implementation and compliance.

MINIMUM QUALIFICATIONS

• Education – Full time graduation from an accredited university (Mandatory- Note: This is the minimum education criteria which cannot be altered)
• 10-12 years of experience in ITAM/TAM, including 3+ years managing teams of 5+ engineers.
• 5+ years of experience with ServiceNow ITOM (CMDB, Discovery, Service Mapping), including scripting and integration experience.
• Demonstrated experience integrating IT and OT asset data into a central CMDB.
• Experience with cloud platforms (Azure, GCP) and relevant certifications (e.g., Azure Solutions Architect, GCP Professional Cloud Architect).
• Strong understanding of security best practices, compliance requirements (NIST, ISO 27001, SOX), and their application to asset management.
• Excellent communication, stakeholder management, and reporting skills.

PREFERRED QUALIFICATIONS

• ServiceNow certifications (e.g., CSA, CIS-Discovery, CIS-Service Mapping).
• ITAM/ITIL certifications (e.g., CITAM, ITIL v4 Foundation).
• Experience with OT/ICS environments, including asset inventory for PLCs, SCADA systems, and industrial IoT devices.
• Relevant security certifications (e.g., CISSP, CISM, CISA)
• Practical experience applying AI/ML techniques for asset categorization and anomaly detection.
• Experience with Agile methodologies and managing vendor/partner relationships.