
Product/QA Specialist
7 days ago
About the Role:
We are seeking a highly skilled professional with expertise in Logistics, Global Trade, and Supply Chain to join our team. The ideal candidate will have hands-on experience with software solutions used for customs checklist creation and filing, as well as a strong understanding of flat files uploaded to portals such as ICEGATE. This role is open to individuals from a Product or QA background who can
lead testing efforts, ensure product quality, and act as a subject matter expert for developers
.
Key Responsibilities:
- Lead QA and testing efforts for global trade software solutions, including functional testing, UAT, and validation of customs checklists.
- Identify gaps, errors, or inefficiencies in logistics and trade workflows and ensure solutions meet regulatory and operational requirements.
- Act as a subject matter expert for the development team, guiding them on logistics, global trade, and customs compliance requirements.
- Collaborate with developers to translate regulatory and operational requirements into functional product features.
- Work with flat files used for submission on the ICEGATE portal or similar government trade portals.
- Support product teams with domain knowledge to improve user experience, compliance, and overall product quality.
Qualifications & Skills:
- Bachelor's degree in Supply Chain, Logistics, Business, Computer Science, or related field.
- 3+ years of experience in logistics, global trade, or supply chain operations.
- Prior experience with customs filing software, solutions, or workflow automation tools.
- Strong QA/testing experience in software or SaaS environments, including test case creation and validation processes.
- Knowledge of flat file formats used for ICEGATE or similar customs portals.
- Strong analytical skills, attention to detail, and a problem-solving mindset.
- Excellent communication skills and ability to work cross-functionally with developers and other teams.
Preferred:
- Familiarity with GST, import-export regulations, and compliance requirements in India.
- Exposure to enterprise SaaS platforms in logistics or supply chain domain.
- Hands-on experience with automation tools and quality assurance best practices.
Why Join Us:
- Opportunity to work at the intersection of technology and global trade.
- Collaborate with a dynamic team building innovative solutions in logistics and customs compliance.
- Play a key role in ensuring product quality and operational excellence.
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