Cloud Service NOC Engineer

3 days ago

Gurgaon, Haryana, India PTC Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  


• Work in a 24x7 environment will be scheduled with rotational shifts.

• Consumes monitoring platform Alerts and Customer tickets by Analyzing and troubleshooting and remediation as per Technical Knowledge Article to keep the environment running optimally.

• Collaborate with various teams to guarantee a unified and efficient incident response

• Executing complex technical fixes and reducing the incident's impact as per Technical Knowledge Article

• Contribute to customer success by ensuring operational service level agreements (SLAs) are met.

• One of the primary responsibilities will be to adhere to the quality, processes and procedures for ISO standards.

• Maintain clear and effective communication with stakeholders, providing regular updates on incident status and remediation efforts.

• Contribution to creation/enhancing Technical Knowledge Article

• Mentors' junior members of the team in the areas of product knowledge and technical expertise
Required Skills and Experience:

• Bachelor's Degree or equivalent in Engineering / Computer Science

• 2 - 6 years' experience

• Knowledge of Linux Operating Systems Administration

• Awareness or Experience with Docker container, and Kubernetes on a cloud platform

• Awareness of Oracle or SQL RDBMS.

• Awareness in cloud computing platforms, particularly Azure or AWS

• Experience with IoT Platforms – ThingWorx, IoT Hub is a plus

• Basic understanding of web technologies like Apache

• Awareness/Experience with any of tools - Catchpoint, Zabbix, Sumologic, Pagerduty, Icinga monitoring software, or something comparable

• Awareness/Experience using a Ticketing System like Salesforce or Service Now is a plus

• Ability to quickly analyze incidents to understand their root causes and impacts.

• Strong problem-solving skills to devise effective solutions under pressure.

• Clear and concise communication skills to relay information to teams, stakeholders, and customers.

• Ability to prioritize tasks effectively to address the most critical issues first.

• Accurate documentation of incidents, actions taken, and remediation.

• Ability to remain calm and effective under pressure.

• Strong teamwork skills to coordinate with various teams and departments.

Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."

  • Cloud Service NOC Engineer

    2 weeks ago

    Gurgaon, Haryana, India PTC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Work in a 24x7 environment will be scheduled with rotational shifts. Collaborate with various teams to guarantee a unified and efficient incident response Contribute to customer success by ensuring operational service level agreements (SLAs) are met. Mentors' junior members of the team in the areas of product knowledge and technical expertise Bachelor's...

  • Cloud Service NOC Engineer

    2 weeks ago

    Gurgaon, Haryana, India PTC Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to...

  • NOC Engineer

    1 week ago

    Gurgaon, Haryana, India Airtel Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Engineer-NOCB.Tech. / B.E. / M.Tech. / M.S. in Computer Science with 3 yrs of experience. Experience in design and development of highly -scalable applications and platform development Very strong experience in Power BI. Hands-on experience in Developing Power BI Reports and Dashboards. Experience in creating and deploying parameterized reports...

  • Sr Analyst, NOC

    7 days ago

    Gurgaon, Haryana, India Ahead Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We...

  • Network Operations Center Engineer

    5 days ago

    Gurgaon, Haryana, India Airtel Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    SME CPE Devices Experience in Configuring and troubleshooting Optical line termination (OLT), ONT (Optical Network Terminal), / ONU (Optical Network Unit) of like Huawei/Nokia/ZTE/TEJAS GPON products, TCP/IP protocols, Addressing Multiple services (PPP) and QOS Related issues. Working in NOC environment in shifts Handling Services & backhaul network...

  • Cloud Engineer

    2 weeks ago

    Gurgaon, Haryana, India micro1 Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: AWS Cloud EngineerJob type:Full-time, ContractLocation:Hybrid (Gurgaon)About Us:Our mission at micro1 is to match the most talented people in the world with their dream jobs. If you are looking to be at the forefront of AI innovation and work with some of the fastest-growing companies in Silicon Valley, we invite you to apply for a role. By...

  • AWS Cloud Engineer

    6 days ago

    Gurgaon, Haryana, India Synechron Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Join Our Team as a Cloud Engineer - (Apply Here - please send resume on)Are you passionate about leveraging the latest cloud technologies to build scalable, reliable, and innovative solutions? We are seeking a talentedCloud Engineerto join our dynamic team. In this role, you will harness your expertise in cloud infrastructure, development, and database...

  • Cloud Engineer

    5 days ago

    Gurgaon, Haryana, India StatusNeo Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionStatusNeo is a distinguished global consulting firm specializing in AI, automation, and cloud-first digital solutions. We elevate businesses through exceptional product and platform engineering, delivering unparalleled user experience, design, and functionality. As leaders in the digital community, we inspire CXOs worldwide with our...

  • Cloud Engineer, Azure

    5 days ago

    Gurgaon, Haryana, India AHEAD Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    The Azure Cloud Engineer will assist in building automation and services to help clients operate their workloads and infrastructure, securely and cost-effectively in the cloud. The ideal candidate will have a strong understanding of cloud-based platforms, especially AWS and Azure. This person will have experience with CloudFormation, Azure Resource Manager,...

  • Cloud Engineer, Azure

    7 days ago

    Gurgaon, Haryana, India Ahead Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    The Azure Cloud Engineer will assist in building automation and services to help clients operate their workloads and infrastructure, securely and cost-effectively in the cloud.The ideal candidate will have a strong understanding of cloud-based platforms, especially AWS and Azure. This person will have experience with CloudFormation, Azure Resource Manager,...