IT Support Engineer

1 day ago


Thiruvananthapuram, Kerala, India Kefi Tech Solutions Pvt Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We are looking for a motivated and enthusiastic IT Support Engineer to join our team at Kefi Tech. The ideal candidate will have a passion for technology and a willingness to learn and grow in a fast-paced IT environment.

Responsibilities

  • Provide first-level technical support to end users via phone, email, or in person
  • Troubleshoot hardware, software, and network issues
  • Assist in the installation, configuration, and maintenance of computer systems and software
  • Monitor and maintain IT infrastructure including servers, workstations, and network devices
  • Document support activities and maintain accurate records of issues and resolutions
  • Collaborate with the IT team to resolve complex problems and escalate when necessary
  • Assist in user account management and permissions
  • Stay updated with the latest technology trends and provide recommendations for improvements

Requirements

  • Basic understanding of computer hardware, operating systems, and networking concepts
  • Familiarity with Windows and Linux operating systems
  • Strong problem-solving and communication skills
  • Ability to work independently and as part of a team
  • Willingness to learn new technologies and tools

Qualification

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)

Experience

  • 0-1yr


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