System Administrator 1

3 days ago

Hyderabad, Telangana, India Aeries Technology Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Position Title: System Administrator Specializing in Microsoft Azure, Microsoft Intune, and Related Technologies

Location: Hyderabad

Type of Employment: Full-time

Experience: 3+ years

Qualifications: Bachelors degree in computer science, Information Technology, or a related field.

Skills and Abilities:

Shifts (if any): 11:00 am onwards (candidate should be flexible to work as per the business requirement)

About Aeries:

Aeries Technology is a Nasdaq listed (AERT) global professional services and consulting partner, with offices in the USA, India, Mexico, Singapore, and UAE. We provide Private Equities, its Portfolio Companies and mid-market companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is a Great Place to Work certified by GPTW Institute, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.

Read about us at

Key Duties and Responsibilities:

End User Support s Troubleshooting

  • Provide support for desktops, laptops, and end-user devices (hardware C software).
  • Manage walk-in and floor support requests, ensuring timely resolution.
  • Troubleshoot CPU performance, OS errors, application issues, and device failures.
  • Imaging, re-imaging, formatting computers and adding to domain
  • Support and manage cloud storage solutions (OneDrive, SharePoint, Google Drive, etc.).

Infrastructure s Network

  • Troubleshoot network-related issues including VPN, DNS, DHCP, VLANs, and internet connectivity.
  • Basic configuration and understanding of Cisco switches and firewall operations.
  • Support IT Infrastructure activities including server hardening and BCP implementation.

Administration s IT Operations

  • Work with Active Directory (AD) for user account management, group policies, and IAM.
  • Conduct internal IT asset audits and ensure compliance with IAM policies.
  • Manage software license compliance, asset lifecycle, and EOL management.
  • Participate in IT infrastructure management and contribute to optimization initiatives.

Processes s Governance

  • Follow ITIL processes for Incident, Problem, and Change Management.
  • Support conflict resolution and ensure smooth communication between IT and business teams.

Required Skills s Experience

  • 35 years of experience in End User Computing / Desktop Support.
  • Strong knowledge of desktop troubleshooting, hardware C software support.
  • Hands-on experience with DNS, DHCP, VLAN, firewall basics, and Cisco switches.
  • Experience in Active Directory administration and IAM processes.
  • Good understanding of server hardening, BCP practices, and IT infra management.
  • Familiarity with cloud storage technologies and enterprise solutions.
  • Knowledge of ITIL framework, change management, and conflict management.
  • Experience in asset management, software license management, and EOL tracking.
  • Strong communication, documentation, and interpersonal skills.

Preferred Qualifications

  • ITIL Foundation certification.
  • Microsoft or Cisco certifications (MCSA, CCNA, or equivalent).
  • Experience in handling internal and external audits.
  • Exposure to hybrid cloud environments.

Key Competencies

  • Analytical and problem-solving skills.
  • Ability to work under pressure and handle escalations.
  • Team player with customer-centric approach.
  • Proactive attitude towards IT security and compliance.

The Job responsibilities of the candidate shall include but are not limited to the Job Description & to perform any other tasks/functions as required by the Company

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