Operations Business Analyst
2 days ago
What We're Looking For
Bachelors degree in Business Administration, Operations Management, Finance, or related field
Proven experience as a Business Analyst or Operations Analyst, preferably in a similar industry or domain
Strong analytical and problem-solving skills with the ability to analyze complex data sets and derive actionable insights
Proficiency in data analysis tools and techniques, such as Excel, SQL, and data visualization tools (e.g., Tableau, Power BI)
Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams
Detail-oriented with strong organizational and time management skills
Experience with process improvement methodologies (e.g., Lean, Six Sigma) is a plus
Familiarity with project management principles and tools is advantageous
Responsibilities
Data Analysis: Collect, analyze, and interpret data related to operational processes, performance metrics, and key performance indicators (KPIs)
Process Improvement: Identify opportunities to streamline and improve operational processes to increase efficiency, reduce costs, and enhance overall performance
Requirements Gathering: Collaborate with stakeholders to understand business needs and requirements for process improvements and system enhancements
System Analysis: Assess existing systems and tools to identify gaps and areas for improvement, and work with IT teams to implement solutions
Documentation: Create and maintain documentation including process flows, business requirements, and standard operating procedures (SOPs)
Reporting: Develop and generate reports and dashboards to track and monitor operational performance and provide management insights
Cross-functional collaboration: Work closely with teams across departments, including operations, finance, IT, and marketing, to implement process improvements and drive business initiatives
Change Management: Support the implementation of process changes by providing training, support, and guidance to end-users
Quality Assurance: Perform quality assurance s to ensure that processes and systems meet business requirements and standards
Risk Management: Identify and mitigate operational risks by implementing controls and monitoring processes
Continuous Improvement: Proactively seek opportunities for continuous improvement in operational processes and systems
Project Management: Assist in the planning, execution, and management of projects related to operational improvements and system enhancements
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