Management Trainee

Ready to shape the future of work? 

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. 

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. 

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.

Inviting applications for the role of Management Trainee, Sourcing Support

Manages the activities of sourcing support daily to ensure the smooth functioning of supply chain functions. This role is essential in providing excellent experience to our vendors/suppliers during the journey with our client

Responsibilities

•    Gather information for EDC set up/ update

•    Support new EDC set up

•    Update EDC data

•    Provide prompt, efficient, and satisfactory responses to customer/vendor inquiries on Contracts/order status and billing/invoicing corrections.

•    Handling customer inquiries related to returns, processing return requests, ensuring adherence to return policies, resolving customer issues, and working towards customer satisfaction

Qualifications we seek in you

Minimum Qualifications
•    Any Graduate

•    Professional experience in Sourcing Strategy, Service and Renewal Management, Vendor Management

•    Industry Experience - Services or hi-tech industry

•    Hands-on experience with at least one ERP/procurement platform (e.g., Sales Force).

•    Proficiency in MS Excel and familiarity with data cleansing tools or ticketing systems.

•    Working knowledge of indirect /direct spend categories

•    Ability to work in a deadline-driven, service-oriented environment

•    Excellent Communication skill

Preferred Qualifications/ Skills

•    Ability to learn quickly

•    Diploma / Post Graduation in International supply chain management / Sourcing Management

•    Sales Force, ServiceNow, knowledge and experience would be an added advantage

•    Possess the following key behaviours: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving

•    Proficiency in coaching skills and with high level of confidentiality and professionalism

Why join Genpact? 

•    Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation 

•    Make an impact – Drive change for global enterprises and solve business challenges that matter 

•    Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities 

•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 

•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 

Let's build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.