Technical Consulting Engineer Service Provider

6 days ago

Bengaluru, Karnataka, India Cisco Full time ₹ 12,00,000 - ₹ 18,00,000 per year

Meet the Team

Cisco CX is a team of skilled technical guides, dedicated to providing exceptional customer experiences, and solving complex business challenges with network-centric solutions. Success is evidenced by outstanding financial performance, increasing customer satisfaction metrics, industry recognition, and employee happiness scores. The Service Provider team tackles intricate issues for Cisco's premier clients, offering an opportunity to master cutting-edge technologies. Working in this team provides exposure to a diverse and socially responsible environment within a highly innovative company. It's a chance to enhance skills in a dynamic, team-oriented setting alongside industry leaders, fostering both technical and leadership development.

Your Impact

  • Proficiency in analysing, configuring, and troubleshooting Cisco XR Products.
  • Work in XR OS & SONIC OS in Cisco 8000 Product lines.
  • Demonstrated significant analytical and troubleshooting skills, including crisis management abilities, and proficiency in handling critical customer issues/problems.
  • We need to debug software issues, with a strong aptitude for troubleshooting.
  • Deliver technology/product training and intellectual property material as necessary, including mentoring other engineers.
  • Automation of Troubleshooting basic Scripting of Repeated tasks.
  • Good understanding of IOS/IOS-XR/IOS-XE DNS and DHCP

Minimum Qualifications Bachelor's degree (BE or BS) in Computer Science or a related technical field, or equivalent experience with 8 + Years

  • Prior Experience in a Network Operations Centre (NOC) or Technical Assistance Centre (TAC) environment is a valuable addition Knowledge of routing protocols OSPF, EIGRP, BGP
  • Exposure to WAN technologies - MPLS, MPLS VPN.
  • Automation Skills Python Scripting, AI/ML, YAML, Docker and Kubernetes.
  • Prior Exposure to IOS-XR products

Preferred Qualifications CCIE RS/EI, certification is a preferred.

  • Public / Private Cloud experience and knowledge. [ AWS, Azure]
  • Understanding of some DBMS (MongoDB, Oracle, SQL, Redis
  • Effective communication skills in English, both verbally and in writing.
  • Knowledge on OPEN AI

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