Branch Manager

6 days ago

Hyderabad Secunderabad, India Max New York Life insurance Co Ltd Full time
Job Description

JOB DESCRIPTION

Job Code:

Job Title: Branch Manager

Band: 4A

Reporting To: Office Head

Department: Agency

JOB SUMMARY:

Responsible for

  • Revenue targets of the unit
  • Productivity of the unit
  • Recruit, coach and develop ADM and Agent Advisors
  • Adherence to Customer service standards
KEY RESPONSIBILITIES:

Meet unit targets

  • Achieve revenue targets
  • Ensure implementation of WOW
  • Supervise the activity plan of Sales Managers & Agents to ensure that these are fulfilled as per the desired standards
  • Ensure that all Sales Managers and Agents under supervision perform as per the companys rules and regulations

Track productivity measures as for the unit:

  • AFYP
  • Case rate
  • Annual mode business
  • Persistency
  • Paid cases per agent
  • YTD appointments
  • SM appointments
  • Pro active agent retention
  • Annual FYC standards

Execute plans for growth of the agency

  • Identify, interview and select new ADMs from natural market and by networking
  • Ensure adherence to laid down sales and service standards for ADMs
  • Conduct weekly performance review and planning (PRP) for ADMs
  • Ensure retention of ADMs by formulating their development plans, meeting their training needs and communicating with them on a regular basis
  • Build leadership pipeline of future ADMs & APs from the unit.
OTHER RESPONSIBILITIES:
  • HO co-ordination
  • Sales promotion activities
  • Assist in overall running of the S.O
MEASURES OF SUCCESS:
  • GPA
  • WFYP
  • Case Rate
  • Recruitment
  • Retention
  • Persistency
  • Active Retention
  • Number of promotions
MINIMUM EDUCATION:

Graduate

MINIMUM/SPECIFIC EXPERIENCE:
  • Graduation is a must
  • Minimum of 6 years of experience in sales and sales management, recruitment, supervision and development of people.
  • A graduate should have a minimum of 7-8 years of experience in the above domain.
  • Should have local market exposure and experience in process-driven, quality sales organizations

Locations: Hyderabad, TG, IN

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