Desktop Support Engineer L2

2 weeks ago

Fatehgarh, Uttar Pradesh, India Micrologic Networks Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 4,80,000 per year

Job Description :

  • Handle escalated technical issues from L1 and provide advanced troubleshooting.
  • Install, configure, and maintain servers, networks, and applications.
  • Manage Active Directory, DNS, DHCP, Office 365, and virtualization platforms.
  • Monitor system performance, apply patches, and perform backups
  • Document incidents, root causes, and solutions.
  • Support and guide L1 engineers when needed.
  • Strong knowledge of Windows/Linux server administration.
  • Hands-on experience with networking (switches, routers, firewalls, VPN).
  • Familiarity with virtualization (VMware/Hyper-V) and cloud (Azure/AWS).
  • Good understanding of IT security and system monitoring.
  • 2–4 years of IT support/system administration experience.
  • Preferred certifications: MCSA/MCSE, CCNA, VMware, ITIL.

Job Type: Full-time

Pay: ₹35, ₹40,000.00 per month

Benefits:

  • Commuter assistance

Ability to commute/relocate:

  • Fatehgarh, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Required)

Experience:

  • total work: 5 years (Preferred)
  • Desktop support: 5 years (Required)

Work Location: In person

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