DRA Certified Candidate

3 days ago

Hyderabad, Telangana, India Allset Business Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Description

Allset Business Solutions is a dynamic company located in Chennai, Tamilnadu, India, providing voice process services to banks. We are currently hiring candidates proficient in Kannada, Hindi, Telugu, Tamil, English, and Malayalam for our banking process. Our mission is to deliver efficient and reliable customer service to our clients.

Role Description

This is a full-time, on-site role for a DRA (Debt Recovery Agent) Certified Candidate, located in Nellore. The primary responsibilities include handling customer queries over the phone, managing debt recovery processes, and maintaining accurate records of communications. The role also involves adhering to compliance regulations and delivering exceptional service to our banking clients.

Qualifications

  • Proficiency in Kannada, Hindi, Telugu, Tamil, English, or Malayalam
  • Excellent communication and interpersonal skills
  • Experience in debt recovery or related banking processes
  • Attention to detail and ability to maintain accurate records
  • Ability to work independently and meet deadlines
  • Exceptional customer service skills
  • DRA Certification is mandatory
  • Previous experience in voice process services and banking is advantageous

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