Executive Housekeeper

4 days ago

Goa, India Le Seasons Group Full time ₹ 2,42,400 - ₹ 3,04,795 per year

Key ResponsibilitiesOperational Responsibilities

  • Supervise daily housekeeping operations, including guest rooms, public areas, laundry, and back-of-house.
  • Implement and maintain high standards of cleanliness and hygiene in line with brand standards.
  • Conduct regular inspections of rooms and public areas to ensure quality standards are met.
  • Oversee linen and laundry operations, ensuring timely supply and quality.
  • Coordinate with Front Office and Maintenance to ensure smooth room readiness and guest satisfaction.

Team Management

  • Recruit, train, and supervise housekeeping staff.
  • Prepare staff duty rosters and ensure adequate manpower coverage at all times.
  • Conduct regular training programs on hygiene, grooming, chemical usage, safety, and guest handling.
  • Motivate and evaluate staff performance, addressing concerns and fostering a positive work environment.

Guest Experience

  • Handle guest complaints or requests promptly and professionally.
  • Anticipate guest needs and personalize housekeeping services to enhance guest satisfaction.
  • Ensure turndown service and special requests are executed efficiently.

Administration & Budgeting

  • Monitor and control housekeeping expenses, including manpower, cleaning supplies, and laundry.
  • Maintain stock levels of linen, guest amenities, and cleaning materials.
  • Ensure proper maintenance and safety of housekeeping equipment.
  • Prepare monthly reports on housekeeping performance, costs, and inventory.

Compliance & Safety

  • Enforce safety, security, and hygiene policies in housekeeping operations.
  • Ensure compliance with local laws and hotel standards related to health, safety, and the environment.
  • Implement eco-friendly practices and support sustainability initiatives of the hotel.

Job Type: Full-time

Pay: ₹20, ₹25,987.96 per month

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