Executive Housekeeper
4 days ago
Key ResponsibilitiesOperational Responsibilities
- Supervise daily housekeeping operations, including guest rooms, public areas, laundry, and back-of-house.
- Implement and maintain high standards of cleanliness and hygiene in line with brand standards.
- Conduct regular inspections of rooms and public areas to ensure quality standards are met.
- Oversee linen and laundry operations, ensuring timely supply and quality.
- Coordinate with Front Office and Maintenance to ensure smooth room readiness and guest satisfaction.
Team Management
- Recruit, train, and supervise housekeeping staff.
- Prepare staff duty rosters and ensure adequate manpower coverage at all times.
- Conduct regular training programs on hygiene, grooming, chemical usage, safety, and guest handling.
- Motivate and evaluate staff performance, addressing concerns and fostering a positive work environment.
Guest Experience
- Handle guest complaints or requests promptly and professionally.
- Anticipate guest needs and personalize housekeeping services to enhance guest satisfaction.
- Ensure turndown service and special requests are executed efficiently.
Administration & Budgeting
- Monitor and control housekeeping expenses, including manpower, cleaning supplies, and laundry.
- Maintain stock levels of linen, guest amenities, and cleaning materials.
- Ensure proper maintenance and safety of housekeeping equipment.
- Prepare monthly reports on housekeeping performance, costs, and inventory.
Compliance & Safety
- Enforce safety, security, and hygiene policies in housekeeping operations.
- Ensure compliance with local laws and hotel standards related to health, safety, and the environment.
- Implement eco-friendly practices and support sustainability initiatives of the hotel.
Job Type: Full-time
Pay: ₹20, ₹25,987.96 per month
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