Specialist Applications Development

2 days ago

INDKABengaluru Innovator Building Itpb Whitefield Rd Adm Intl Tech Park Innovator Bldg, India AT&T Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Description:

MINIMUM QUALIFICATIONS:

  • 8+ years of total ServiceNow experience, with at least 3+ years in a Solution Architect role.
  • Develop and maintain the ServiceNow platform in alignment with the strategy.
  • Design scalable and high-performing ServiceNow solutions across ITSM, ITOM, CSM, or other modules as per client needs.
  • Provide expert guidance on ServiceNow best practices, out-of-the-box capabilities, and customizations.
  • Collaborate with business stakeholders to gather and analyze high-level and detailed requirements.
  • Prepare and maintain BRDs (Business Requirement Documents), FRDs (Functional Requirement Documents), and user stories.
  • Experience with Change Management ,Service Catalog, Workflows.
  • Experience with ServiceNow integrations using REST, SOAP, MID Servers, and third-party tools.
  • Review and validate the quality and alignment of delivered solutions.
  • Conduct design reviews and approve technical deliverables.
  • Maintain system architecture documentation and version-controlled repositories.
  • Create solution presentation decks for internal and client stakeholders.
  • Strong exposure to multiple ServiceNow modules such as ITSM, ITOM, CSM, HRSD, IRM, or custom app development.
  • Hands-on experience with ServiceNow scripting (JavaScript, Glide API), Flow Designer, and Integration Hub.
  • Proficiency in ServiceNow configuration, workflows, UI policies, data policies, business rules, client scripts.
  • Strong stakeholder engagement and client-facing communication skills.
  • Ability to lead workshops and translate functional needs into technical solutions.
  • Experience in Agile/Scrum methodologies and working within a cross-functional team.

Preferred Qualifications:

  • ServiceNow Certifications: CSA (Certified System Administrator), CAD (Certified Application Developer), and CIS (Certified Implementation Specialist) in one or more modules.
  • Experience with CMDB and data modeling.
  • Shopping Hub, Procurement, Sourcing and Third-party Risk management  Modules experience.
  •  Excellent problem-solving skills and ability to work independently.

Soft Skills:

  • Excellent verbal and written communication.
  • Strong analytical and organizational skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proactive, self-driven.

#SoftwareEngineering

Weekly Hours:

40

Time Type:

Regular

Location:

IND:KA:Bengaluru / Innovator Building, Itpb, Whitefield Rd - Adm: Intl Tech Park, Innovator Bldg

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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