Service Now_Technical Consultant

1 day ago

Bengaluru Chennai Hyderabad, India Fujitsu Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Job Title: ServiceNow Security Incident Response, VR-Technical consultant

Location: Pune , Bangalore, Hyderabad, Chennai , Noida

Shifts: UK Shift-2 PM to 11 PM

Work Mode: Hybrid

Experience: 5+yrs

Role and Accountabilities:

  • We are seeking an experienced and detail-oriented ServiceNow Developer with strong expertise in the Security Operations (SecOps) suite, particularly Security Incident Response (SIR) and Vulnerability Response (VR) modules. The ideal candidate will be responsible for hands-on development, customization, and integration of SecOps modules to enhance our organization's cybersecurity capabilities.
  • This role requires hands-on expertise in ServiceNow configuration, scripting, and integration, with a deep understanding of security processes and tools.Candidates will be experienced in leading ServiceNow engagements end to end,
  • In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:Configure, develop, and support ServiceNow modules, including:Design, develop, and configure solutions within the Security Incident Response (SIR) and Vulnerability Response (VR) modules in ServiceNow.
  • Build and maintain scripts (Business Rules, Script Includes, UI Actions, Client Scripts) using JavaScript and Glide APIs.Integrate ServiceNow with external security tools (e.g., Qualys, Tenable, Rapid7, Splunk, CrowdStrike, etc.).
  • Automate SecOps workflows and create orchestration playbooks to improve incident and vulnerability handling.Work closely with security, infrastructure, and ServiceNow teams to gather requirements and deliver high-quality solutions.Troubleshoot and resolve issues related to the SecOps modules and integrations.
  • Maintain technical documentation, including configuration guides and development standards.Participate in code reviews, unit testing, and deployment activities.Participate in user training and provide post-implementation support.

Skills and Experience Requirements:

  • 5-7 years of ServiceNow development experience, including 2-3 years with SecOps modules (SIR and VR).
  • Proficient in ServiceNow development including scripting (JavaScript, Glide), UI customization, and REST/SOAP integrations.
  • Strong understanding of security operations, incident response processes, and vulnerability management.
  • Experience with third-party tool integrations relevant to security operations.Familiarity with CMDB, ITSM, and ITIL best practices.
  • Strong analytical and problem-solving skills.
  • Ability to work in agile development environment.Strong analytical, communication, and client-facing skills.
  • Ability to work in agile and fast-paced environments.
  • Excellent problem-solving and analytical skills.
  • Excellent written and oral communication skills.

Skills and Certifications

  • ServiceNow certifications - Service Now System Administrator CSA. Certified Implementation Specialist Security Incident Response (SIR)
  • Certified Implementation Specialist Vulnerability Response (VR)ServiceNow Certified Application DeveloperITIL v3 or v4 Foundation Certification
  • Excellent analytical and problem-solving skillsExcellent verbal and written communication skillsStrong presentation development and Customer Presentation skills.
  • Successful teamwork experience & demonstrated leadership abilities.

Location - Bengaluru,Chennai,Hyderabad,Noida,Pune

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