SAP BW

Senior Software Engineer SAP BW (POSDM Support)

Location: Brookefield, Bangalore, India

Why Join Fossil Group?

At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long-term value creation, driven by creativity, digital innovation, and our core values: Authenticity, Grit, Curiosity, Humor, and Impact. If you're passionate about delivering high-impact technology support and BI innovation in a global environment, we'd love to meet you.

Make an Impact (Job Summary + Responsibilities)

We are looking for a skilled and proactive Senior Software Engineer – SAP BW to join the Direct Services group at Fossil Global Services India. This role is responsible for second-line support and maintenance of the POSDM application, with a strong focus on SAP BW, BI performance, incident resolution, and system stability.

What you will do in this role:

• Provide second-line application support for SAP BW with specific focus on the POSDM platform.
• Drive resolution for medium-to-high complexity incidents related to data loads, process chains, and job failures.
• Execute root cause analysis, incident management, and system recovery with minimal business disruption.
• Act as a technical mentor to support analysts and ensure SLAs and performance metrics are met.
• Plan and execute application upgrades and coordinate production deployments.
• Monitor system performance and proactively identify areas for enhancement or automation.
• Maintain high-quality documentation and version control for all application changes.
• Manage requests and incidents via online ticketing systems following Fossil's RUN policies.
• Coordinate with internal and external stakeholders to manage dependencies across systems like ECC, GCP, POSDM, Navision.
• Ensure smooth onboarding of applications into the support environment.
• Communicate clearly with business users regarding incident impact, timelines, and workarounds.
• Provide after-hours support (as needed) and be part of on-call rotations.
• Build strong stakeholder relationships and contribute to cross-team collaboration.

Who You Are (Requirements)

Must-Have Technical Experience:

• 4–7 years of hands-on experience in SAP BW/BI, including Data Modeling, Data Extraction, and Performance Tuning.
• Strong knowledge of InfoObjects, DSOs, InfoCubes, MultiProviders, InfoSources, Process Chains, PSA, DTP, and Transformations.
• Experience with POSDM integration, LO Cockpit, and data extraction across modules like SD, MM, FICO.
• Familiarity with front-end reporting using BEx Query Designer, Analyzer, and Web Application Designer.
• Experience with SAP BusinessObjects (WebI, Universe Designer, Dashboards, Design Studio).
• Solid understanding of R/3 and ECC 6.0, plus working knowledge of integration with Navision, GCP, and SAP BODS.

Soft Skills & Leadership:

• Excellent communication and interpersonal skills with an ability to guide junior team members.
• Strong problem-solving skills, with attention to detail and ownership mindset.
• Comfortable with a dynamic, fast-paced work environment with multi-time zone support requirements.
• Flexible for shift-based support and off-hour escalation handling when needed.

Nice-to-Have:

• Exposure to SAP ABAP, BW-IP, and Open Hub.
• Experience with ServiceNow or other ITSM tools.
• Knowledge of reporting KPIs, visualization, and exception handling.

What We Offer

• Dynamic and collaborative global team environment.
• Exposure to global systems and large-scale retail technology projects.
• Career growth and learning opportunities across domains and technologies.
• Competitive compensation, employee discounts, and wellness benefits.

EEO Statement

At Fossil, we believe our differences not only make us stronger as a team, but also help us create better products and a richer community. We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic.