After Sales Executive at leading Real Estate Industry

2 weeks ago

Ahmedabad, Gujarat, India Real Placements Full time ₹ 2,00,000 - ₹ 6,00,000 per year


Job Description:

Roles and Responsibilities

  • MIS handling as in Collection & Customer Chart, Demand Tracker, Agreement Tracker, Collection Report & Service Tax Report.
  • Executing all Post sales documentations like preparing & sending allotment letter, raising demand letters - reminder letters - interest letters, coordination for signing of agreements, issuing money receipts, preparing Possession related documents, flat handover, registration coordination with solicitor, resale nomination processing & cancellation processing.
  • Follow up of concerned customers with dues and preparing weekly & monthly collection forecast.
  • Liaison with collection department and putting the stocks for sale, if any cancellation happens.
  • Preparation of NOC, Tripartite agreement, etc for bank loan purpose.
  • Follow up with banks and other financial institutions for disbursements of payments.
  • Render support and administrative services for smooth functioning of department.
  • Excellent communication skills.
  • Coordination with legal dept. for solving customers queries and/or banks queries for project sanctioning.
  • Client Coordination and handling queries of clients.
  • Register all details and transactions of customers on Software /FAR Vision.
  • Liaison between project team, engineering dept. and sales team on construction status and snag issues.
  • Handling customer care and customer relationship management.
  • Coordinating handover process with the project team for smooth handover and solving snag issues etc.

Desired Candidate Profile

  • Strong communication skills in English, Hindi and Bengali.
  • Excellent negotiation skills, pleasant personality, analytical bend of mind, through in MIS.
  • Superior skills in MS Office applications (Word, Excel and Powerpoint).
  • Self-motivated team player.

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