field excutive

Job Title: Field ExecutiveKey Responsibilities:

• Customer Interaction & Relationship Management
• Visit customers for loan sourcing, document collection, and verification.
• Maintain healthy relationships with borrowers to ensure trust and long-term association.
• Provide information about loan products, schemes, repayment terms, and eligibility.
• Business Development & Loan Sourcing
• Identify potential customers in the field for various loan products (personal loan, vehicle loan, gold loan, business loan, etc.).
• Achieve monthly loan disbursement and collection targets.
• Generate leads through market visits, references, and local contacts.
• Documentation & Verification
• Collect KYC documents, income proofs, and other required papers from customers.
• Conduct field verification of applicants (residence, business, employment verification).
• Ensure accuracy and authenticity of documents submitted by the customers.
• Collection & Recovery
• Visit customers for EMI collection in case of cash-based repayment.
• Follow up with overdue customers for timely payment.
• Coordinate with collection/recovery team for delinquent accounts.
• Reporting & Coordination
• Update daily visit reports, lead status, and collection details to the Branch Manager.
• Assist branch staff in processing customer files.
• Maintain proper records of customer interactions and payments collected.
• Compliance & Policies
• Ensure all field activities are carried out as per NBFC policies and RBI regulations.
• Maintain confidentiality of customer data.
• Avoid malpractices and adhere to company's code of conduct.
• Market Awareness & Feedback
• Gather market intelligence on competitor products, pricing, and customer preferences.
• Provide feedback to management for improvement in products and processes.

Job Type: Full-time

Pay: ₹15, ₹23,000.00 per month

Benefits:

• Health insurance

Work Location: In person