AV Support Engineer
7 days ago
Microlink Solutions Pvt Ltd., a leading IT Infrastructure and IT Solutions Provider is a professional organization committed to provide outstanding Value Added Services to its Corporate and Institutional Customers.
AV Support Engineer
Location: Ahmedabad / Gandhinagar
Experience: 1-4 years
Salary: up to 35k CTC
Job Summary:
We are seeking a technically skilled and customer-focused AV Support Engineer to provide support and maintenance for our audio-visual systems. This role will be responsible for the setup, operation, troubleshooting, and maintenance of AV equipment for meetings, events, and day-to day office use. The ideal candidate has a strong background in AV technologies and a proactive approach to problem-solving.
Responsibilities:
- Set up, operate, and maintain AV equipment including projectors, microphones, video conferencing systems, speakers, control systems, and displays.
- Provide live support for in-person and hybrid meetings, ensuring seamless AV performance.
- Troubleshoot AV system issues quickly and effectively, escalating when needed.
- Support the deployment and maintenance of video conferencing platforms (Zoom, Microsoft Teams, Cisco Webex, etc.).
- Maintain AV inventory and ensure all equipment is functional and up to date.
- Perform routine maintenance and firmware updates on AV systems.
- Document procedures, technical notes, and system configurations.
- Collaborate with IT, Facilities, and external vendors for AV projects and upgrades.
- Provide user training and support for conference room technology and AV tools.
- Monitor and ensure compliance with AV security and usage policies..
Job Requirements:
- Bachelor's degree in Information Technology, Engineering, Communications, or related field (or equivalent experience).
- 1+ years of experience in AV support or a related technical role.
- Strong knowledge of AV hardware (Crestron, Extron, Poly, Logitech, etc.).
- Experience with video conferencing platforms (Zoom, MS Teams, Google Meet, etc.).
- Understanding of networking as it relates to AV systems (IP-based control, streaming, etc.).
- Excellent troubleshooting skills and customer service orientation.
- Ability to lift and carry AV equipment up to 50 lbs.
- Strong communication and interpersonal skills.
Interested candidates can share their CV on or
Job Type: Full-time
Pay: ₹15, ₹35,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
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