Senior Engineer, Network Operations

5 days ago

IND Pune, India Semtech Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Responsibilities:

  • Monitor the Semtech Global NOC -30%

  • Perform telecom nodes troubleshooting to assure high levels of stability, reliability, and availability of the Managed Connectivity services. – 20%

  • Diagnose end to end Managed Connectivity related issues. – 20%

  • Work with the Network Operations team and Application Support Engineers to ensure maximum uptime of the system. -20%

  • Proactively work to refine documentation of systems/network, troubleshooting guides, policies, and procedures. – 10%

Minimum Qualifications:

  • Bachelor's degree in Computer Science, Software Engineering, or related technical field

  • 5-7 years of progressive experience

  • Schedule flexibility with ability to work non-standard business hours.

  • Background in telecom and networking products (MSC, HLR, VLR, PGW, Radius, DEA/STP, VPNs, Routers, Switches etc.)

  • Strong understanding of 2G, 3G, 4G, and 5G, nodes.

  • Strong troubleshooting skills.

  • A keen analytical and structured approach to problem solving.

  • A dedication to customer satisfaction.

  • Excellent written and verbal communication skills.

  • Willingness to learn in a fast-paced environment.

  • Proven ability to work independently.

Desired Qualifications

  • Excellent documentation skills.

  • Familiarity with various monitoring tools such as Kibana, Nagios, Graphite etc. will be an added advantage

  • Knowledge on AI and ML usage in data analytics will be an added advantage

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