Manager, Integration Solutions

22 hours ago

India Firework Full time ₹ 12,00,000 - ₹ 24,00,000 per year
About Firework Join Firework – Where Innovation Meets Impact
Firework is revolutionizing connected commerce with the world's most advanced and largest AI-powered video commerce and engagement platform, trusted by the most innovative brands and leading retailers. We bring the energy of in-store experiences online by integrating content and conversational commerce to every digital touchpoint transforming how brands connect with audiences, convert interest into action, and build long-term customer loyalty. 
At Firework, you'll be part of a high-growth, team-centric environment where innovation thrives and collaboration fuels success. Having raised over $235m to date led by investors such as the SoftBank Vision Fund 2 and operating at a global scale, we offer unparalleled opportunities to work cross-functionally, solve complex challenges, and drive meaningful impact in the future of connected digital commerce.
If you're curious, ambitious, and energized by big ideas, Firework is the place to grow, lead, and shape the next era of online shopping—together.
Summary Our team is growing We're looking for an experienced Integration Solutions Manager to provide deep technical expertise to support the pre- to post-sales process with enterprise customers in Europe. You have a deep understanding of Firework's products market fit and are the subject matter expert with technical knowledge regarding our suite of products and alignment to a variety of different verticals. You are business-savvy while technical, customer-centric, can empathize with customer challenges, and thrive on building solutions to scale. What you'll be doing
  • Partner cross-functionally during the pre- and post-sales process to understand technical requirements and translate to scalable integration solutions and support to internal teams (Sales, Product, Engineering, and Customer Success) as well as with the external customers
  • Drive the onboarding process by bringing solutions discovery, technical enablement, product deployment assessment, and platform integration expertise
  • Assess customers requirements to propose solutions with our platform/product, communicate the integration process in an easy-to-understand manner directly with our new partners, and oversee the live launch and hand-off to Account Management or Customer Success
  • Be a technical voice of the customer; work closely with the product and engineering teams on product loop feedback to help internal teams strategize, iterate, and prioritize new features and updates
  • Triage and resolve bugs and other technical issues throughout the customer journey
  • Continuously create mapping of manual or automated requirements, tests, dependencies, integration playbooks, and technical documents
We'll be excited if you have
  • Bachelor's degree, preferably in Computer Science or other technical field
  • 5+ years of solution engineering experience or technical consultant manager especially in a customer-facing role for SaaS high-growth companies
  • Experience working with European customers
  • Fluent in English. French or German is a plus
  • Excellent communication and presentation skills with various technical and non-technical audiences; must have strong empathy and emotional intelligence with diverse customersAdvanced technical discovery, documentation, and troubleshooting skills. Detail-minded and data driven
  • Proven ability with managing and leading multiple technical and high-value enterprise-level integration projects working with various stakeholders on a deadline-driven schedule
  • Start-up, team-oriented mentality
Technical qualifications
  • Experience developing rich applications with JavaScript (ES6), HTML5, and CSS3 is required
  • Mobile experience (Android, IOS) and cross platform (Flutter, React) is a plus
  • Knowledge of Wordpress, Shopify is a plus
Location This role is remote and we are looking for candidates based in India.
Don't hold back We understand some candidates may see the above and not apply because they don't meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past.  As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

  • Manager, Integration Solutions

    4 weeks ago

    India Firework Full time

    Job Description About Firework Join Firework Where Innovation Meets Impact Firework is revolutionizing connected commerce with the world's most advanced and largest AI-powered video commerce and engagement platform, trusted by the most innovative brands and leading retailers. We bring the energy of in-store experiences online by integrating content and...

  • 5g Solution Integrator

    3 days ago

    India Oracle Full time

    Position Title: 5G Solution Integrator **Product: Oracle Communications 5G & CNE** **Job Objective**: The purpose of the Consulting Engineer team is to support with consulting activities for Oracle Communications products and services specifically around Oracle Communications Cloud Native Environment and Solutions including cnDSR, PCF, SCP, NRF, NSSF, NEF,...

  • Integration Manager – Global IS Solutions at ABB Robotics

    3 weeks ago

    India ABB Limited Full time

    Job Description At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: IS Manager...

  • Integration Developer

    2 weeks ago

    India Vriba Solutions Full time

    Job Title: Integration Developer Location: Remote Experience: 6–10 years Shift Timing: 6:30 PM IST to 3:30 AM IST (US Shift) Notice Period: Immediate joiners preferred (15–30 days max) Employment Type: Full-time About the Role We are looking for an experienced Integration Developer (5–10 years) with strong expertise in designing and implementing...

  • Integration Developer

    2 weeks ago

    India Vriba Solutions Full time

    Job Title: Integration Developer Location: Remote Experience: 6–10 years Shift Timing: 6:30 PM IST to 3:30 AM IST (US Shift) Notice Period: Immediate joiners preferred (15–30 days max) Employment Type: Full-time About the Role We are looking for an experienced Integration Developer (5–10 years) with strong expertise in designing and implementing...

  • Integration Developer

    2 weeks ago

    India Vriba Solutions Full time

    Job Title: Integration Developer Location: Remote Experience: 6–10 years Shift Timing: 6:30 PM IST to 3:30 AM IST (US Shift) Notice Period: Immediate joiners preferred (15–30 days max) Employment Type: Full-time About the Role We are looking for an experienced Integration Developer (5–10 years) with strong expertise in designing and implementing...

  • UKG INTEGRATION SPECIALIST

    4 days ago

    India Wimmer Solutions Full time

    UKG INTEGRATION SPECIALISTJOB ID: 23952At Wimmer Solutions, we believe care creates community. We work smart; we have built a reputation for results-oriented, innovative, business and technology solutions that help companies execute on their strategic initiatives. We have fun; we love our work. We are positive, kind, and hungry to learn. We give big; we aim...

  • Solution Integration

    1 day ago

    India (Jonas Collections and Recovery Inc) Jonas Software Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description: About C&R Software:We are a division of Jonas Software, Inc ). which is the valued technology partner of over 80,000 customers worldwide in more than 15 countries. Jonas employs over 2,700 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and operates offices...

  • Integration Developer

    2 weeks ago

    India Vriba Solutions Full time

    Job Title: Integration DeveloperLocation: RemoteExperience: 6–10 yearsShift Timing: 6:30 PM IST to 3:30 AM IST (US Shift)Notice Period: Immediate joiners preferred (15–30 days max)Employment Type: Full-timeAbout the RoleWe are looking for an experienced Integration Developer (5–10 years) with strong expertise in designing and implementing integration...

  • Integration developer

    2 weeks ago

    India Vriba Solutions Full time

    Job Title: Integration DeveloperLocation: RemoteExperience: 6–10 yearsShift Timing: 6:30 PM IST to 3:30 AM IST (US Shift)Notice Period: Immediate joiners preferred (15–30 days max)Employment Type: Full-timeAbout the RoleWe are looking for an experienced Integration Developer (5–10 years) with strong expertise in designing and implementing integration...