
Urgent Need of Freshers
3 days ago
Job Description:
- Process: International BPO, Technical Support, Voice, Non -Voice.
- Role: Process Associate / Tax Analyst.
- Location: Dilsukhnagar HYEDERABAD.
- Duration: 6 Months Contract to Hire.
- Shift Timings: Night Shifts.
- Qualification: Any Graduate with Good Communications skills (verbal + written)
- Graduation is must (Any Graduation is fine).
Roles and Responsibilities
- Provide excellent customer service to clients through phone calls, emails, or chats.
- Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
- Maintain accurate records of customer interactions using CRM software.
- Collaborate with team members to achieve sales targets and improve overall performance.
- Stay updated on product knowledge and industry trends to provide expert advice to customers.
- Must have the knowledge in MS Office.
- Strong phone and verbal communication skills along with active listening.
- Ability to multi-task, set priorities and manage time effectively.
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