Store Manager

14 hours ago

Banjara Hills, Telangana, India POLAR BEAR Full time ₹ 3,00,000 - ₹ 4,00,000 per year

Role Summary

The Store Manager is responsible for overseeing the day-to-day operations of the Polar Bear Ice Cream store. This includes managing staff, ensuring high-quality customer service, maintaining hygiene and operational standards, driving sales, and achieving store profitability. The ideal candidate will be a motivated leader with a passion for food service and people management.

Key Responsibilities

1. Store Operations:

  • Supervise daily store activities, ensuring smooth functioning of operations.
  • Monitor inventory levels and coordinate with the supply team for stock replenishment.
  • Maintain hygiene, food safety, and cleanliness standards as per company SOPs.
  • Ensure all equipment and machinery are in working condition.

2. Sales & Customer Service:

  • Achieve monthly sales and profitability targets.
  • Deliver excellent customer experience and promptly resolve customer complaints.
  • Implement upselling and cross-selling strategies to increase sales.

3. Team Management:

  • Recruit, train, and supervise store staff including shift leads and crew members.
  • Schedule shifts and manage attendance, payroll inputs, and performance evaluations.
  • Motivate the team to maintain high service standards and positive work culture.

4. Reporting & Compliance:

  • Maintain accurate daily sales, cash, and expense records.
  • Ensure compliance with company policies and statutory regulations.
  • Submit periodic operational reports to the Area Manager.

5. Marketing & Brand Execution:

  • Implement local marketing activities and brand promotions as directed by the marketing team.
  • Ensure proper display of promotional materials and visual merchandising.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Work Location: In person

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